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[Remote] Technical Program Manager, Rack Delivery

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We are seeking a Technical Program Manager, Rack Delivery to drive operational execution across rack manufacturing, site readiness, and deployment coordination for Stargate infrastructure programs.

Responsibilities

  • Drive cross-functional coordination between rack manufacturing, deployment operations, and site readiness programs
  • Manage operational execution across rack contract manufacturers including CTB tracking, build planning, and escalations
  • Coordinate rack delivery timelines against infrastructure deployment readiness milestones
  • Partner with sustaining manufacturing engineering teams on RCCA tracking and operational issue resolution
  • Translate strategic planning and deployment inputs into actionable SKU-level manufacturing and delivery schedules
  • Drive execution across multiple concurrent deployment programs with shifting priorities and timelines
  • Develop operational mechanisms, reporting, and tracking systems to improve manufacturing and deployment visibility
  • Partner across Infrastructure Strategy, Deployment, Manufacturing Operations, Supply Chain, and Capacity Planning organizations

Skills

  • 7+ years of experience in technical program management, manufacturing operations, hardware operations, or infrastructure deployment
  • Have experience managing large-scale hardware manufacturing or supply chain programs
  • Are comfortable operating across manufacturing, logistics, deployment, and infrastructure readiness workflows
  • Have experience working with contract manufacturers, build planning, or deployment execution
  • Can drive structured execution in fast-moving and ambiguous environments
  • Have strong operational rigor and escalation management skills
  • Are highly cross-functional and can align technical and operational stakeholders effectively
  • Communicate clearly across executive, operational, and engineering audiences
  • Experience supporting hyperscale infrastructure or data center deployment programs
  • Experience with rack infrastructure, server manufacturing, or hardware operations environments
  • Familiarity with supply planning, SKU planning, or deployment forecasting
  • Experience with ERP/MRP systems and manufacturing operations tooling
  • Experience operating in AI infrastructure, cloud infrastructure, or large-scale hardware environments

Benefits

  • Hybrid work model of 3 days in the office per week
  • Relocation support

Company Overview

  • OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.openai.com.
  • Company H1B Sponsorship

  • OpenAI has a track record of offering H1B sponsorships, with 57 in 2026, 103 in 2025, 74 in 2024, 15 in 2023, 18 in 2022, 10 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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