[Remote] Sales Enablement Associate - Local Sales (Remote)

Note: The job is a remote job and is open to candidates in USA. Yelp is seeking a Sales Enablement Associate to facilitate training for the Local Sales organization. This hybrid role involves presenting training content, creating learning materials, and supporting ongoing program logistics to enhance the learner experience.

Responsibilities

• Facilitate onboarding and ongoing training: Present onboarding material while creating a supportive and welcoming environment to our newest employees
• Make learning engaging and deliver with excellence: Make learning fun, engaging, challenging, and competitive while facilitating sales training sessions to monthly new hire classes and ongoing training to the veteran organization. Arrive prepared for each training session and work around challenges with limited disruption
• Leverage a variety of delivery methods including: virtual facilitation, social learning, gamification, demonstration, role-plays, e-learning, etc
• Facilitate trainings to varying audiences: Lead both rep-level and leadership-level training sessions, drawing on personal sales experience and/or management experience to bring credibility and authority to the room
• Execute on project work: Lead tech-related projects with guidance, using task and project roadmaps to achieve timelines, and sharing continued progress and updates to stakeholders
• Assist in content creation and maintenance: Support creation and upkeep by reviewing and providing edits and creative input to training materials as needed, including support for launches, program branding, and short-form video content (Reels)
• Program administration: Perform administrative tasks and play a support role for ongoing programs. Tasks include building, distributing and administering calendars, toolkits, sign-ups and supporting in-session production
• Support feedback loops and content needs: Support and execute the process for maintenance and collaboration with teammates, key stakeholders, and cross-functional partners to ensure a healthy feedback loop
• Measure and report on training effectiveness: Upload and manage surveys, tests, and assessments within Exceed; track completion rates; pull reports and compile data for the sales leadership team to inform content updates and program improvements
• Learning technology administration: Manage ongoing implementation of processes and training materials via Yelp's learning management system (Exceed)
• Demonstrated sales acumen that lends credibility when training reps and leaders - ability to reference past sales experience to enrich content and build trust with learners
• Strong working knowledge of Yelp Ads
• Engaging presenter and confident public speaker virtually - well-spoken, fast thinker, and confident managing a room, including the ability to facilitate role-plays and lead trainings
• Strong technical skills to support remote facilitation and learning (Google Meet), AI-educated with demonstrated usage (Chatbench), Salesforce expertise, eagerness to research and support new enablement tech/tooling
• Expert content facilitator (pace, tone, body language, time awareness, engagement) and creates an inclusive and safe learning environment
• Completes tasks and projects within deadlines using task trackers and project roadmaps
• Maintains processes, with guidance, for collaboration with internal stakeholders within the Training and Enablement team for projects to ensure a healthy feedback loop
• High level of emotional intelligence - able to receive, internalize, and implement feedback constructively
• Preferred management experience to facilitate leadership trainings with authority and support leadership-related projects

Skills

• Sales training and/or sales enablement experience, and/or instructional design experience
• Excellent verbal and written skills
• Creative and marketing-savvy eye
• Collaborative approach
• Passionate about the learner experience
• Ability to build content, support program logistics, and leverage data to improve outcomes
• Facilitate onboarding and ongoing training
• Make learning engaging and deliver with excellence
• Leverage a variety of delivery methods including virtual facilitation, social learning, gamification, demonstration, role-plays, e-learning, etc
• Facilitate trainings to varying audiences
• Execute on project work
• Assist in content creation and maintenance
• Program administration
• Support feedback loops and content needs
• Measure and report on training effectiveness
• Learning technology administration
• Demonstrated sales acumen that lends credibility when training reps and leaders
• Strong working knowledge of Yelp Ads
• Engaging presenter and confident public speaker virtually
• Strong technical skills to support remote facilitation and learning
• Expert content facilitator
• Completes tasks and projects within deadlines using task trackers and project roadmaps
• Maintains processes for collaboration with internal stakeholders
• High level of emotional intelligence
• 2+ years of instructor led sales enablement, training, or L&D experience
• Preferred management experience to facilitate leadership trainings with authority

Benefits

• Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• You may also be offered a bonus and benefits

Company Overview