[Remote] Application Admin, Sales & Partnerships (Salesforce)
Note: The job is a remote job and is open to candidates in USA. Thumbtack is a company that helps millions of people confidently care for their homes. They are seeking an Application Administrator on the Growth & Activations team to manage and optimize AI agents and workflows across their internal tool ecosystem, supporting Sales, Commercial Ops, and Partnerships teams.
Responsibilities
- Lead the development, deployment, and management of AI agents and automated workflows across the internal tech stack to support go-to-market teams
- Optimize cross-platform processes related to lead management, forecasting, and partner enablement, leveraging tools like Salesforce, Genesys, and middleware
- Administer and support a broad tech stack including Salesforce, Pardot, Workato, Ironclad, and various conversational AI platforms
- Collaborate with Product and Engineering to design robust integrations and backend systems that power a unified employee experience
- Design and launch MVPs for new AI-driven tools and automation experiments in a fast-paced environment
- Drive best practices for data governance and documentation across all managed platforms, ensuring scalability and reliability
Skills
- 3–5 years of experience in cross-tool administration or platform operations, with a strong focus on building automated workflows
- Proven experience developing or managing AI agents, bots, or advanced LLM-based integrations within a business context
- A deep engineering and platform mindset, with proficiency in APIs, webhooks, and middleware tools (e.g., Workato)
- Experience administering Salesforce as part of a broader ecosystem; Salesforce certification is a plus but not the primary focus
- Ability to translate complex business requirements into scalable technical solutions across multiple platforms
- Strong communication skills to bridge the gap between technical engineering teams and non-technical stakeholders
- Demonstrated curiosity and a hands-on approach to AI, with a track record of proactively identifying opportunities to integrate AI tools into workflows to solve business problems, rather than just waiting for direction
Company Overview
Company H1B Sponsorship