[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Ingersoll Rand is a company with over 160 years of technology leadership, dedicated to enhancing the lives of its employees and customers. The Strategic Account Manager is responsible for developing long-term sales strategies for key accounts, serving as a trusted advisor, and driving sustainable revenue growth through relationship management and strategic planning.

Responsibilities

• Develops, deploys and administers customer strategies based upon co-value creation
• Serves as the point person for all customer related activities, including but not limited to, strategy development, resource coordination (financial, engineering, etc.), sales reporting, forecasting, technical support, customer service, etc
• Communicates appropriate roles, responsibilities, rewards, processes and tools to other team members as needed
• Makes joint customer visits with other team members as appropriate
• Utilizes defined account management processes, support tools and resources
• Cross-Sell: contributes to the identification of potential opportunities with targeted customers for IR Industrial Segment as well as for Ingersoll Rand, the enterprise
• Establishes, maintains and enhances working relationships with key decisions makers and influencers with the targeted customers to help further business interests and commercial activities while advancing customer loyalty
• Assumes lead role in customer relationship data and knowledge; outlines and maintains relationship map between customers and Ingersoll Rand
• Reports progress, activities and revenue generation with customers on a monthly schedule; manages all pipeline opportunities (documenting status of all major quotation activities)
• Develops, deploys and maintains commercial programs (pricing, terms & conditions, non-disclosure agreements, customer incentive/rebate program, etc.)
• Addresses and resolves issues and channels respective of channels of distribution including aftermarket service support

Skills

• Bachelor's Degree
• 4+ years' of experience in an industrial sales business setting
• Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills
• Establishes and builds solid relationships with customers, key institutions and team members
• Honest, self-motivated and team oriented
• Able to work within a team environment and independently
• Mechanical and electrical expertise
• Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and recommend technical solutions
• Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts
• Must have excellent prioritization and time management skills
• Travel 50 to 60% monthly across North America
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, hit & run, license suspension, reckless/careless driving or multiple smaller infractions or preventable collisions in the previous 3 years
• Bachelor's degree in engineering, engineering technology, business, sales or equivalent
• Knowledge of Salesforce or another CRM
• Experience working with air compressors

Benefits

• Health care options like medical and prescription plans
• Dental and vision coverage
• Wellness programs
• Life insurance
• A robust 401(k) plan
• Paid time off
• Employee stock grant

Company Overview