[Remote] Facilities Operations Manager

Note: The job is a remote job and is open to candidates in USA. OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a Facilities Operations Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses, ensuring mission-critical infrastructure is maintained to the highest standards of reliability and availability.

Responsibilities

• Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses
• Own operational readiness activities supporting new campus deployments and infrastructure expansion
• Partner with commissioning teams to transition facilities from construction and startup into steady-state operations
• Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans
• Lead infrastructure incident response efforts and coordinate recovery activities during critical events
• Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance
• Manage vendors, contractors, and service providers supporting facility operations
• Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities
• Monitor facility performance, operational risk, and capacity utilization across critical systems
• Support staffing, training, and development of facilities operations personnel
• Ensure compliance with safety, environmental, and operational standards
• Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint

Skills

• 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments
• Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls
• Have experience supporting commissioning, operational readiness, or infrastructure turnover programs
• Have led facility operations teams, contractors, and third-party vendors
• Are comfortable responding to incidents and making decisions in high-pressure operational environments
• Have experience developing maintenance strategies, operating procedures, and reliability programs
• Enjoy operating in fast-paced environments with significant ambiguity and rapid growth
• Communicate effectively across technical and non-technical stakeholders
• Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments
• Experience with liquid cooling systems and high-density compute deployments
• Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs
• Experience supporting large-scale infrastructure deployment programs
• Experience working across construction, commissioning, engineering, and operations organizations
• Experience scaling operational processes across multiple campuses or geographic regions

Benefits

• Offers Equity

Company Overview

Company H1B Sponsorship