[Remote] Product Manager, Legal Pro Services

Note: The job is a remote job and is open to candidates in USA. Rocket Lawyer is the largest and most widely used online legal service platform in the world, seeking an exceptional product manager to build a marketplace for on-demand legal services. The role involves connecting legal professionals with customers, managing workflows, and ensuring successful product delivery to revolutionize the legal industry.

Responsibilities

• Build the product to deliver a marketplace for on-demand legal services, connecting legal pros with potential customers
• Own the end-to-end delivery of Legal Pro fulfillment systems, working closely with stakeholders, customers, and delivery teams
• Define KPIs to measure the success of the product, conduct product discovery, and produce detailed requirements
• Ensure timely release of the product to meet planned delivery dates
• Coordinate cross-functional delivery teams and track changes to delivery dates and potential risks
• Instrument the product with events to capture metrics and monitor KPIs

Skills

• At least five years of experience as a Product Manager
• Proven track record of scaling SLA-timeframe driven fulfillment systems for products or services associated with a known brand
• Ability to collaborate effectively with business leaders, engineers, UX designers, operational specialists, partners, and customer-facing product managers
• Demonstrated drive and passion for making the law simple and affordable for all
• Ability to deliver high-quality technical products that meet the needs of business stakeholders
• Expertise in defining and prioritizing both functional and non-functional requirements
• Ability to represent ideas visually using user flows, wireframes, and presentations
• Adept at agile product delivery and thorough documentation
• Skilled at breaking projects down into tickets and refining with engineering teams
• Ability to coordinate cross-functional delivery teams and track changes to delivery dates
• Skilled at providing updates to stakeholders succinctly covering product releases, sprint commitments, risks, blockers, and due dates
• Ability to instrument products with events to capture metrics and monitor KPIs
• Experience in proposing products, features, and optimizations based on data-driven insights
• Ability to work effectively with customer-facing product teams, internal stakeholders, and designers
• Experience in developing successful relationships with third-party partners
• Ability to work with engineers to design systems that avoid technical debt
• Accountability and ownership mindset
• Humility and a willingness to learn and validate hypotheses
• Empathy towards customers and business stakeholders
• A bias for action and a proactive approach
• Desire to become an expert in the product area
• Passion for making the world a better place
• Ability to set a positive and celebratory atmosphere in the workplace

Benefits

• Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
• Variable compensation and be eligible for an equity grant, depending on the position and level

Company Overview

Company H1B Sponsorship