[Remote] Software Product Manager

Note: The job is a remote job and is open to candidates in USA. Daktronics is a company that designs, engineers, manufactures, and supports digital LED display technology and audio systems. They are seeking a strategic and execution-focused Product Manager to drive the success of SaaS software, owning the product vision, strategy, and lifecycle for cloud-based applications while collaborating cross-functionally with various stakeholders.

Responsibilities

• Exploring Markets and Users: Identify customer needs, industry trends, and competition through thorough research and direct engagement
• Stakeholder Collaboration: Collaborate with business leaders, partners, customers, technical teams, and other stakeholders to ensure product success
• Product Vision and Strategy: Develop and articulate a clear product vision and strategy that aligns with the company's goals and objectives
• Financial Performance: Track, report, and improve the products’ financial performance
• Prioritize: Collaborate with stakeholders and product development teams to set product priorities
• Product Development: Partner with cross-functional teams in the design and development of new products and features
• Deliver Value: Partner with product launch teams to ensure stakeholders are prepared to produce, sell, and support our products
• Lifecycle: Own the product through its full lifecycle, communicating and partnering with stakeholders through transitions
• Risk Management: Identify potential risks and develop mitigation plans to ensure smooth product implementation
• Feedback Loop: Gather and analyze customer feedback, product usage, and reliability data to continuously improve product offerings

Skills

• Bachelor's degree, preferably in Engineering and/or Business with strong technical knowledge
• 5+ years of software product management experience
• Strong interpersonal skills: can engage with multiple stakeholders and adapt communication style to be most effective; strong oral and written communication skills
• Leading through influence across functional teams and organizational layers
• Managing ambiguity and adapting to shifting needs
• Developing strong relationships with customers or industry partners and leveraging them to identify and understand customer needs
• Vision setting and strategy; successfully championing new and different concepts
• Evaluating wide-ranging short- and long-term opportunities and setting clear priorities
• Strong curiosity and drive for continuous learning
• Creative problem-solving skills
• Team player; quick to offer help; supports the needs of our teams and stakeholders
• Responsible and accountable for results
• Exercise good judgment in making decisions, considering both short- and long-range implications
• Work effectively as a team member, working independently with minimal supervision. Offer assistance when needed, propose and implement suggestions for product and process improvements, and communicate effectively with customers and team members
• Become knowledgeable of company policies and procedures
• Perform other duties as assigned and required to meet customer expectations
• The selected individual must be able to travel by air and ground and comply with the Daktronics Driver Eligibility Policy to begin and maintain employment. This requirement will be verified through a motor vehicle record (MVR) check conducted in accordance with applicable federal, state, provincial, and local laws
• Ability to travel domestically or internationally, up to a week at a time to customer sites, installations, vendors, conventions, company headquarters, etc
• Anticipated travel frequency is 6-12 trips per year or as needed. Must be able to obtain the appropriate visas to travel to other countries as needed
• Fluent in English, written and verbal
• Applicants must be 18 years of age or older
• Daktronics does not sponsor, renew, or extend immigration visas for this position
• Work in team centric environment grounded in Agile values and principles
• Management of SaaS products, shared data platforms, external product integrations and external partnerships
• Experience incorporating emerging technologies, like generative AI or AI agents, to improve and automate customer workflows
• Hands-on experience with Daktronics software products

Benefits

• Competitive compensation and meaningful benefits
• Flexible opportunities
• Information about Daktronics benefits can be found on our website [Career Opportunities] (https://www.daktronics.com/en-us/employment/careers). This information is intended to be a general overview and may be modified by Daktronics at any time.

Company Overview