[Remote] Oracle Applications Systems Analyst

Note: The job is a remote job and is open to candidates in USA. Taylor Corporation is a dynamic, diversified company with big plans for the future. They are seeking an Oracle Applications Systems Analyst to join their support team for the Oracle Cloud environment, focusing on support, troubleshooting, and validation of system integrations.

Responsibilities

• Serve as a member of the technical support team supporting Oracle and ancillary systems
• Identify and resolve technical problems related to integrations between Oracle and other systems
• Respond to inquiries, provide guidance, and assist users in resolving their issues
• Document issues, track progress, and escalate complex problems to higher levels of support
• Contribute to and maintain a knowledge base of troubleshooting steps
• Perform technical testing and coordinate with BAs and Workstream SMEs on functional testing
• Manage conflicting priorities, including post-production support

Skills

• 3+ years of experience with Oracle Cloud in a technical support role
• Ability to identify and resolve technical problems efficiently and effectively
• Experience with Microsoft SQL Server
• Experience with Oracle Integration Cloud
• Ability to understand and analyze raw data
• Excellent communication skills, with the ability to interact effectively at all organizational levels
• Strong problem-solving and decision-making skills
• Willingness to learn new skills and systems
• Ability to follow pre-defined procedures for testing and troubleshooting
• Experience with Microsoft Office products
• Knowledge of related Oracle Fusion modules like Product Information Management, Inventory, Pricing, Costing, Procurement, and Order Management
• Knowledge of Oracle Transportation Management and Configure Price Quote
• Ability to write SQL queries to troubleshoot issues
• Knowledge of Oracle ATP database
• Knowledge of Jira and managing support tickets
• Experience with XML and JSON documents

Benefits

• A choice of several health plans
• Dental
• Vision
• Wellness programs
• Life and disability coverage
• Flexible spending accounts
• Health savings accounts
• A 401(k) plan with company match
• Paid time off (PTO)
• 64 hours of annual holiday pay

Company Overview