[Remote] Account Manager (Natural Grocery Chain) - Remote - East Coast

Note: The job is a remote job and is open to candidates in USA. UNFI is North America’s premier grocery wholesaler, delivering a wide variety of fresh, branded, and owned brand products to community grocers and retail chains. The Account Manager is responsible for providing high-quality service, managing sales plans, and building partnerships with clients to achieve sales and profit growth.

Responsibilities

• Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses
• Develop joint business plans
• Identify and manage new sales opportunities and servicing of existing accounts
• Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts
• Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts
• Bridge between Sales and Ops to manage through challenges and resolve for customers
• Analyze sales reporting and create strategies to drive sales
• Operates as the account conductor and owns the specialty sales deployment process
• Develops and maintains a JBP that drives sales and profit margin
• Responsible for sales and profit margin results for assigned account(s)
• Focuses plans to drive sales and profit margin across products and services
• Delivers corporate goals to deliver synergy and cross-selling capabilities to customers
• Create and maintain partnerships with vendors, brokers, and other trade partners
• Meet or exceed client expectations and established deadlines
• Drives proactively the company’s initiatives to ensure the success of the customer
• Focuses efforts on mutual sales and profit growth
• Owns one or more key account customers
• Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance
• Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s)

Skills

• Bachelor's degree strongly preferred
• Minimum 2-3 years of sales experience preferred
• 1-3 years supply chain, operational, or DC experience preferred
• Development and execution of business plans, sales plans, and/or commission programs
• Understanding of sales forecasting, programs, promotions, and related techniques
• Understanding of margin and company profitability
• Proficiency in Microsoft Office Suite and company sales systems
• Understanding and knowledge of products
• Excellent communication, negotiation, preparation, and presentation skills
• Ability to lead without reporting authority
• Ability to interact at all levels of the business
• Able to manage and coordinate projects
• Aptitude for financial reporting
• Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available

Benefits

• Paid Time Off
• Sick Time
• Paid holidays and parental leave
• 401K Program
• Medical, dental, vision, life, and accidental death/dismemberment insurance
• Short-term and long-term disability insurance program
• Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements

Company Overview