[Remote] Data Analyst III - Operations

Note: The job is a remote job and is open to candidates in USA. One Inc is a leader in the insurtech space, providing a full suite of digital payment solutions. They are seeking a Data Analyst III to support the Operations team by building data visualizations, predictive models, and conducting statistical analyses to optimize processes and drive revenue growth.

Responsibilities

• Support the Operations data function by building data visualizations, automated reporting tools, dashboards, and presentations
• Build predictive models to manage call center growth needs
• Produce statistical analyses to identify areas for process optimization and measure intervention impacts
• Maintain and develop operational metrics and define core metrics to measure the impact of enhancements, monitor risks, and drive revenue growth
• Conduct exploratory data analysis to understand call center behavior, trends, and areas of opportunity
• Acquire and clean data from multiple sources, build pipelines, and schedule queries and data refreshes
• Coordinate research requests with internal and external stakeholders and provide deliverables in a timely manner
• Conduct new client onboard opportunity analyses to prioritize development efforts
• Work with stakeholders to scope new project requests and measure success

Skills

• Bachelor's or Master's in Business Analytics, Finance, Marketing, Statistics, Math, or Computer Science or equivalent combination of experience
• 4+ years of experience working with large datasets using SQL
• 3+ years of experience using Power BI, Power Automate, Power Query M for reporting and data visualization
• Proficiency with Python and/or R
• Experience building data pipelines via Fabric, Snowflake, dbt, Fivetran, AWS, or an equivalent
• Ability to connect to multiple data sources
• Ability to self-start and self-direct work in an unstructured environment
• Must be extremely collaborative and comfortable dealing with ambiguity
• Ability to quickly learn new concepts and products
• Attention to detail with ability to think strategically
• Excellent communication, writing, and presentation skills
• Payments experience
• Insurance experience
• Fabric machine learning tools

Benefits

• Medical, dental, and vision insurance
• A 401(k) plan
• A strong commitment to work-life balance
• Promoting opportunities for career advancement

Company Overview

Company H1B Sponsorship