[Remote] Account Manager in Allentown, PA

Note: The job is a remote job and is open to candidates in USA. Bosch USA is a leading technology and services company focused on high-quality innovations. They are seeking an Account Manager to promote the YORK/Hitachi portfolio in the HVAC distribution channel, responsible for selling HVAC equipment and parts, developing partnerships with customers, and expanding market share.

Responsibilities

• Build relationships with existing customers while expanding growth year-over-year
• Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet
• Advising customers to utilize all program features available to grow their business; the more they sell, the more we sell!
• Prospect and recruit customers who fit the YORK partnership profile. Prove “Why YORK” is an industry leader with the power behind it to grow their business
• Create custom marketing strategies to help your customers grow
• As needed, you will receive support from our market leaders and a marketing manager
• Assist your customer to select the best YORK products to meet their client’s needs
• This includes coaching them on their selling approach, product specifications/performance and application regulations which may vary by job
• Negotiate prices and terms of sale
• Ensure customers participate and attend our industry-leading training classes offered locally and virtually
• Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business
• Perform to plan
• Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics

Skills

• High School Diploma
• 5+ years of HVAC/R experience
• 5+ years of strategic account management experience
• Salesforce proficiency
• Ability to travel within Bucks, Montgomery, and Philadelphia Counties
• Bachelor's degree
• Strong proficiency in business writing, verbal communication, and negotiation
• Skilled in using Windows operating systems, including Microsoft Outlook and Teams
• Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required
• Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions, while maintaining a plan of action until desired results are achieved
• Understand the principles and processes for providing best-in-class customer service
• Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers
• Business acumen including sales forecasting, opportunity management and customer planning
• Ability to understand and communicate in today's technologically driven business environment

Company Overview