[Remote] Technology Program Manager III (Salesforce)

Note: The job is a remote job and is open to candidates in USA. Aflac, a Fortune 500 company and industry leader in voluntary insurance products, is seeking a Technology Program Manager III with expertise in Salesforce. The role involves defining program scope, managing stakeholder communication, and ensuring project alignment with organizational goals while leveraging strong program management skills and technology knowledge.

Responsibilities

• Defining the scope, objectives, and deliverables for each program, ensuring alignment with organizational goals
• Establishing effective communication with stakeholders on program status, managing expectations, and resolving issues
• Identifying and allocating resources to maximize efficiency and effectiveness
• Identifying potential risks and developing strategies to mitigate those and continuous monitoring and adjustment of plans as needed
• Implementing performance metrics and KPIs to track program progress and reporting on these metrics to stakeholders and adjusting strategies as needed to ensure program success
• Ensuring that all projects within the program meet the required policies and standards to maintain high quality and performance
• Managing the impact of changes on the program and ensuring that changes are implemented smoothly and effectively
• Performs other duties as required

Skills

• Strong knowledge and excellent proficiency in methodologies such as Agile, Scrum
• Experience in a Salesforce delivery environment
• Strong Jira experience
• Ability to converse fluently with technical teams and make informed decisions about technology
• Excellent verbal and written communication skills to effectively convey ideas, updates, and feedback to various stakeholders
• Excellent analytical skills to interpret data, track program performance, and make data-driven decisions
• Ability to think critically and solve problems creatively
• Ability to adapt to changing circumstances and pivot strategies as needed
• Extensive experience in program management and a deep understanding of technology landscapes
• Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
• 8+ years of project management, program management, Operations/IT Management, or work-related experience
• Or an equivalent combination of education and experience

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• Annual bonuses
• An opportunity to purchase company stock
• 11 paid holidays
• Up to 20 days PTO to be used for any reason
• If eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
• Other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
• Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities

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