[Remote] Account Executive, Mid-Market

Note: The job is a remote job and is open to candidates in USA. Applause is a company focused on providing software solutions to small and medium-sized businesses, and they are seeking a Mid-Market Account Executive. The role involves managing a portfolio of accounts, conducting business development, and collaborating with various teams to ensure client satisfaction.

Responsibilities

• Account Management: Own and manage a portfolio of accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success
• Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net new customers. Manage the full sales cycle from initial contact to close
• Sales skills: Conduct comprehensive discovery calls to understand prospect needs and pain points. Deliver compelling product demonstrations and presentations
• Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to follow up on leads for pest control, lawn care, and HVAC companies
• Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with potential customers. This will require travel around 2-4 times per quarter
• Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention
• Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools
• Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction

Skills

• 2+ years of B2B software sales experience
• Demonstrated ability to manage sales cycles, negotiate contracts, and close deals
• Proven track record of consistently meeting or exceeding sales quotas
• Exceptional verbal and written communication skills with the ability to articulate value propositions and build trust with senior decision-makers
• Ability to thrive in a fast-paced, high-growth startup environment, with a willingness to take ownership and adapt to evolving strategies
• Bachelor's degree in Business, Marketing, or related field
• Experience in the field services space (pest control, lawn care, HVAC, or other home services industries)
• Experience selling to SMB technical service providers
• Startup or high-growth company experience
• History of exceeding quota in a prospecting-focused role
• Experience with the following sales tools: Hubspot, Apollo, LinkedIn, Etc

Benefits

• 100% remote w/ no office mandate
• Unlimited PTO
• 20 official company holidays
• Health care
• Life insurance
• Stock options
• Amazing colleagues
• Energetic culture that is positive and celebrates together
• Inspiring mission & software product
• Ability to grow your career by being early in a fast-growing tech startup

Company Overview