[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Maker's Pride is a company focused on delivering sustained profitable growth, and they are seeking an Account Manager to manage day-to-day relationships with customers and internal stakeholders. The role involves developing customer relationships, soliciting new business, collaborating cross-functionally, and supporting the company's strategic growth objectives.

Responsibilities

• Operate as primary point of contact for contact for day-to-day communication between Customers and Maker’s Pride
• Develop and maintain close working relationships with key Customers
• Solicit new business at existing customers and recruit new customers to the portfolio
• Maintain prospect pipeline
• Work cross-functionally with peers in R&D, Operations, Sales/Business Development, Finance and Executive Team to validate, prioritize and deliver Customer projects
• Provide appropriate information, reviews, adjustments and insight to Customer and Maker’s Pride cross-functional teams to promote effective delivery of the Customer’s requirements
• Participate in Customer specific Product Development and Commercialization processes from inception to completion providing regular updates to internal and external stakeholders
• Operate as an extension of the Customers’ networks. Facilitate speed, flexibility, and innovative solutions. Facilitate cross-functional engagements between Customer and the Maker’s Pride team to create mutually beneficial solutions
• Collaborate with operations on day to day business and output execution – ensure adherence to decision making criteria and process
• Collaborate with Commercial Finance to ensure appropriate financial performance for new and ongoing business
• Assist in creating and executing Customer specific account plans to grow sales in line with company strategy. Includes assisting in budget, forecasting, growth and pricing plans
• Support the company vision to be a world-class food manufacturer, the industry leader, and the premier customer-centric manufacturing partner
• Assist in negotiating terms, pricing and expenditures within budget and agreed parameters
• Analyze market trends in the industry, using external and internal resources to identify growth and profit improvement opportunities
• Must be willing to travel as required (1 – 2 times per month)

Skills

• Bachelor's degree in business, supply chain or related field required
• 5+ years of business development experience
• Proficient in MS Office Suite, Excel, PowerPoint, Word, Co-Pilot
• Demonstrated ability to influence across all levels in the organization
• Track record of having built outstanding and effective relationships with cross-functional teams and customers
• Strong analytical skills and ability to manage multiple work streams meeting reporting deadlines
• Strong experience in large strategic account management and project management
• Understanding of the P&L and financial acumen
• Organized and detail-oriented; ability to work in situations with changing priorities and multiple simultaneous assignments
• Strong verbal and written communication; experience developing and presenting analyses to management and Customer with the ability to lead and drive initiatives
• Ability to work autonomously, to meet tight deadlines, and to thrive in a fast-paced environment
• Must be willing to travel as required (1 – 2 times per month)
• Experience in a multi-unit food manufacturing environment, supply chain optimization, or contract manufacturing

Benefits

• Discretionary annual incentive based on company and individual performance
• A comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment

Company Overview