[Remote] Business Analyst - Technology Operations & Governance Analyst - Remote US

Note: The job is a remote job and is open to candidates in USA. SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. The Business Analyst - Technology Operations & Governance Analyst will be responsible for defining and documenting processes related to technology operations, supporting process improvements, and ensuring effective operations across the organization.

Responsibilities

• Partner with business and technology leadership to implement processes for managing and tracking software development teams
• Work across business lines (CRE, RRE, Corporate) to standardize processes and drive the implementation and adherence of the Technology System of Delivery (SoD)
• Analyze and implement improvements to the SoD
• Responsible for managing change within the SoD
• Ensure that all changes are implemented in a secure and compliant manner, adhering to relevant regulations and internal policies
• Partner with Data and Analytics staff to create metrics and reports that support the SoD
• Create and maintain a repository for storage and communication of standard processes and procedures in SharePoint
• Coordinate activities among team members and other relevant stakeholders
• Provide regular updates on project progress, milestones, and potential challenges to stakeholders
• Identify and assess project risks, working with the team to develop mitigation plans
• Proactively address issues and obstacles that may impact project delivery
• Analyze Azure DevOps (ADO) boards to verify established structure and processes are being followed
• Work with Portfolio, Capability and Delivery teams to create queries or metrics in ADO to improve insights
• Work with the Performance Metrics team to roll out changes needed to support new or changing metrics or key performance indicators (KPIs)
• Advocate for the use of automation to streamline repetitive tasks and improve overall efficiency
• Other activities as may be assigned by your manager

Skills

• Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
• Entry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent
• Familiarity with Scrum/Agile methodologies. Agile certifications a plus: PMI-ACP, CSM, SAFe
• Experience using Azure DevOps (preferred) or Jira for managing work tasks
• Experience with process documentation tools such as Visio or Blueworks Live
• Experience with Microsoft Office Suite
• Experience working remotely and household setup conducive to remote work
• Understanding of software development life cycle models and knowledge of both agile and traditional project management principles and practices
• Excellent written and verbal communication

Benefits

• Discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval
• PTO and paid holidays, the terms of which are set forth in the program policies
• Medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans

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