Verification Operations Specialist – Invoice Quality & Client Funding Coordinator

Join arenaflex: Where Precision Meets Purpose in Financial Operations

Are you a meticulous, detail-driven professional who thrives in fast-paced, collaborative environments? arenaflex is seeking a dedicated and resourceful Verification Operations Specialist – Invoice Quality & Client Funding Coordinator to join our dynamic Operations team. This is more than a customer service role — it is an opportunity to become a critical safeguard in our financial ecosystem, ensuring the integrity of every transaction and the smooth onboarding of new clients. If you have a passion for accuracy, a knack for clear communication, and a desire to grow within the financial services sector, this role at arenaflex is designed for you.

At arenaflex, we believe that operational excellence is the backbone of every successful client relationship. As a Verification Operations Specialist, you will be at the forefront of our invoice verification and client funding processes, working closely with cross-functional teams to maintain the highest standards of asset quality. Every phone call you make, every document you review, and every exception you flag will directly contribute to the trust and reliability that arenaflex is known for across the industry.

About the Role and Team

The Verification Operations Specialist supports the broader operations team by conducting thorough outbound inquiries against incoming batches of invoices and supporting documentation. Your primary mission will be to ensure that all invoices are authentic, accurate, and aligned with client operating standards. Beyond verification, you will handle essential administrative tasks such as data processing, new client funding coordination, and other operational initiatives as agreed upon with the Operations Manager.

On a day-to-day basis, you will receive guidance and coordination from the Verification Team Lead, who will help you prioritize workloads, navigate complex cases, and develop your expertise within the verification function. This role is ideal for someone who enjoys structured yet varied work, where no two days are exactly the same.

Key Responsibilities: How You Will Make an Impact at arenaflex

• Maintain Asset Quality Standards: Ensure the asset quality of invoices being purchased consistently meets the credit standards established within the Factoring Group at arenaflex.
• Adhere to Client Operating Standards: Confirm that all receivables purchased align with the specific standards and requirements set forth in client operating agreements.
• Accurate Data Processing: Execute administrative tasks related to data processing with precision, ensuring all entries are accurate and consistent with arenaflex's established operations procedures.
• Outbound Verification Activities: Verify invoices through outbound phone calls to debtors and, where appropriate, conduct website lookups to confirm legitimacy and accuracy.
• Exception Identification and Documentation: Clearly identify and document new debtors, errors, missing documentation, debtors exceeding credit limits, and any other issues related to "paper" collateral for each batch of invoices reviewed.
• Escalation of Policy Exceptions: Ensure that any policy exceptions and material issues identified during the verification process are promptly actioned and communicated to the Verifications Team Leader.
• Best Practice Sharing: Actively share insights and implement best practices within the Factoring Operations Framework (FOF) to continuously improve team performance and outcomes.
• Client Funding Support: Assist in coordinating new client funding processes, ensuring all required verifications are complete and documentation is in order before funds are released.
• Cross-Functional Collaboration: Work closely with internal stakeholders, including the Operations Manager and Verification Team Lead, to ensure seamless workflow management and resolution of complex cases.

Experience and Qualifications: What You Will Bring to arenaflex

While prior experience in financial services, factoring, or invoice verification is beneficial, arenaflex values potential and a strong work ethic. We are looking for candidates who demonstrate the following:

Essential Qualifications and Skills

• Strong Data Processing Skills: Demonstrated ability to handle large volumes of data with accuracy and efficiency.
• Excellent Communication Skills: Clear, professional, and empathetic communication is essential, particularly when making outbound calls to debtors and interacting with internal teams.
• Attention to Detail: A meticulous eye for identifying discrepancies, errors, and inconsistencies in documentation.
• Understanding of Transportation Documentation: Familiarity with transportation-related paperwork, such as bills of lading, delivery receipts, and freight invoices, is highly valued.
• Commitment to Customer Service: A genuine dedication to providing exceptional service to both internal and external stakeholders.
• Organizational Skills: The ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-moving environment.
• Team-Oriented Mindset: Comfort working in a participative, collaborative manner within a high-energy team setting.
• Self-Starter Attitude: Proactive, resourceful, and capable of working independently with minimal supervision.

Preferred Qualifications

• Previous experience in accounts receivable, invoice processing, or financial operations.
• Familiarity with factoring operations or credit verification processes.
• Proficiency with data management systems and CRM platforms.
• Experience in a remote or hybrid work environment.

Career Growth and Learning Opportunities at arenaflex

At arenaflex, we are deeply committed to the professional development of our team members. When you join us as a Verification Operations Specialist, you are not just taking a job — you are beginning a career path with clear opportunities for advancement. We offer:

• Structured Onboarding and Training: Comprehensive training programs designed to help you master invoice verification, client funding processes, and our proprietary systems.
• Mentorship from Industry Experts: Work alongside experienced operations leaders who are invested in your success and growth.
• Clear Pathways for Advancement: Many of our team leaders, operations managers, and senior specialists have grown from within the verification function.
• Continuous Learning: Access to ongoing professional development resources, workshops, and cross-training opportunities across departments.
• Skill Diversification: Opportunities to expand your expertise into areas such as credit analysis, client relationship management, and operational strategy.

Work Environment and Company Culture at arenaflex

arenaflex is more than a workplace — it is a community of dedicated professionals who value collaboration, integrity, and innovation. Our culture is built on the following principles:

• Collaboration: We believe that the best outcomes are achieved when team members work together, share knowledge, and support one another.
• Accountability: Every member of the arenaflex team takes ownership of their work and is empowered to make meaningful contributions.
• Respect and Inclusion: We foster an inclusive environment where diverse perspectives are celebrated and every voice is heard.
• Adaptability: The financial services landscape is constantly evolving, and we embrace change as an opportunity for growth.
• Work-Life Balance: We understand the importance of flexibility and offer arrangements that support your personal and professional well-being.

Our operations team operates in a fast-paced, supportive environment where your contributions are recognized and valued. Whether you are working independently on detailed verification tasks or collaborating with colleagues on complex cases, you will find that arenaflex is a place where your efforts truly matter.

Compensation, Perks, and Benefits

arenaflex is proud to offer a comprehensive and market-competitive compensation package designed to support your personal and professional well-being. Our benefits include:

• Competitive Base Pay: The anticipated pay range for this position is $18.00 to $23.00 per hour, based on qualifications, skills, competencies, and demonstrated proficiency. Actual pay rates may vary based on individual factors.
• Health and Wellness Benefits: Comprehensive health, dental, and vision insurance plans to keep you and your family covered.
• Retirement Savings Plan: Build your financial future with our retirement savings program.
• Paid Time Off: Generous paid time off policies to help you recharge and maintain a healthy work-life balance.
• Health Savings and Flexible Spending Accounts: Options to set aside pre-tax dollars for medical and dependent care expenses.
• Life and Disability Insurance: Financial protection for you and your loved ones.
• Tuition Reimbursement: Support for continuing education and professional development.
• Quarterly or Annual Bonuses: Non-sales roles are typically eligible for performance-based bonuses, rewarding your contributions to arenaflex's success.

Why Choose arenaflex?

Choosing the right employer is a significant decision, and at arenaflex, we strive to make that choice an easy one. We are a company that values precision, rewards dedication, and invests in the growth of our people. By joining our verification operations team, you will gain:

• The satisfaction of knowing your work directly impacts the financial health and reputation of arenaflex.
• Exposure to a specialized niche within the financial services industry that offers long-term career stability.
• A supportive team environment where collaboration and mutual respect are the norm.
• Opportunities to develop transferable skills in data analysis, client relations, and operational management.

Take the Next Step: Apply Today

If you are a motivated, detail-oriented professional ready to make a meaningful impact in the world of financial operations, arenaflex wants to hear from you. This is your opportunity to join a forward-thinking organization that values your skills, supports your ambitions, and recognizes your contributions. Don’t miss your chance to become part of a team that is redefining excellence in invoice verification and client funding coordination.

Apply now and take the first step toward an exciting and rewarding career with arenaflex. We look forward to welcoming you to our team!