Customer Service (Job ID: VR750)
IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH 💼 We’re Hiring: Customer Service 📋 Job Information Job Title: Customer Service Job ID: VR750 Location: Philippines Work Schedule & Shift Assignment: Our business operates 7 days a week, and we offer multiple shift schedules to meet client demands. Available shifts include (all times in PST): 5:00 AM – 2:00 PM 7:00 AM – 4:00 PM 8:00 AM – 5:00 PM 11:00 AM – 8:00 PM Rest Day/Days Off: Depends on the SLA requirement Common rest days include: Mon–Sun, Tue–Wed, Thu–Fri Sat–Sun off is a possibility depending on the schedule required by the client Compensation: $750 / month Target Start Date: ASAP 🧩 Job Description Handle inbound calls for U.S.-based home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc. Represent the client as if you are part of their office team, answering calls pleasantly with a smile and using the client’s standard greeting Take detailed call summary notes during each conversation, including customer contact information, reason for inquiry, and any other relevant information Send complete and accurate call summary notes to the client after each call Maintain high attention to detail to avoid typos or missing information Training will be provided on answering questions and booking appointments using the client’s CRM/scheduling platform 🛠️ Qualifications & Skills Technology Requirements: Internet speed of at least 40 Mbps with low latency Computer with at least 6 cores, 12 threads, and 8 GB RAM Reliable backup power source Working Qualifications: Previous BPO or call center experience preferred Ability to multitask: handle calls, take detailed notes, and send follow-up messages or emails Confident in communicating directly with U.S.-based clients to confirm directions or receive feedback Strong attention to detail and accuracy in all tasks Motivated, hard-working, and eager to add value Willingness to learn and adapt to client processes Experience working from home is a plus but not required Submit your application today and take the first step toward your next great opportunity! Apply To This Job