[Remote] AI Platform Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. Oracle Health is seeking an AI Platform Reliability Engineer to ensure our AI agent platform and AI-enabled analytics workflows are reliable, observable, measurable, and safe in production. This role will focus on the operational foundation for production AI systems and support data reliability use cases.

Responsibilities

• Build and maintain observability, logging, tracing, and monitoring for AI agents, agent tools, and AI-enabled analytics workflows
• Implement release, rollout, rollback, and versioning controls for prompts, models, tools, and configurations
• Design and support production evaluation practices to detect regressions, silent failures, quality drift, and performance issues
• Contribute to data monitoring and reliability workflows, including detection of stopped processing, data gaps, freshness issues, schema drift, and anomalies
• Support incident response, triage, root-cause analysis, and operational reporting for AI and data reliability issues
• Partner with architects and AI engineers to ensure systems are production-ready, measurable, and maintainable
• Implement latency, throughput, and cost monitoring controls for AI-enabled systems
• Help enforce operational safeguards, auditability, and controlled deployment practices for enterprise AI platforms

Skills

• 6 to 10+ years of experience
• Ability to read, write, and speak English
• Experience in observability, release safety, and operational tooling
• Experience with monitoring, tracing, evaluation in production, rollback controls, alerting, versioning, runtime diagnostics, and quality safeguards
• Experience in data reliability use cases such as detection of stopped processing, data gaps, freshness issues, schema drift, and anomaly conditions
• Experience in incident response, triage, root-cause analysis, and operational reporting for AI and data reliability issues
• Ability to partner with architects and AI engineers to ensure systems are production-ready, measurable, and maintainable
• Experience in implementing latency, throughput, and cost monitoring controls for AI-enabled systems
• Ability to enforce operational safeguards, auditability, and controlled deployment practices for enterprise AI platforms

Benefits

• May be eligible for bonus and equity.
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Company Overview