[Remote] Strategic Account Manager
Note: The job is a remote job and is open to candidates in USA. Intecrowd LLC is a company founded by former Workday clients, focusing on providing efficient integration designs and deployment strategies. The Strategic Account Manager is responsible for managing customer accounts, driving revenue through upsells, and collaborating with internal teams to identify sales opportunities while maintaining strong customer relationships.
Responsibilities
- Own new sales expansion within AMS (upsells & add ons)
- Identify, leading scope pursuit using Sales Solution Architect, negotiate, and close deals
- Pass Extend/BOW, Competitive, or Ramp to Prime opportunities to Business Development
- Maintain relationships with AMS customers and associated Workday RSD & CBAE's to uncover expansion opportunities
- Align with AMS Client Contact (ACC) to stay updated on customer needs
- Attend Workday events within the region
- Manages a high volume of multiple customers using exceptional organizational and time management techniques
- Stay on top of any major changes within their customer’s organization to be able to effectively help align service offerings based on evolving needs
- Understand how the customer’s Workday roadmap can / will influence decisions and activities
- Communicate clearly and concisely. Collaborate effectively and synergistically within designated teams
- Working closely with Workday CBAEs to educate on Intecrowd capabilities and to partner on expansion opportunities
- Collaborate with internal teams including: ACCs, Sales, AMS team and PS leaders
- Ability to “read the room” (virtually or in person) and pivot as needed
Skills
- Previous sales or business development experience in the Workday ecosystem is a MUST
- Proven track record of consistently achieving team sales goals such as opening & closing opportunities
- Proven account management / strategic planning experience, with demonstrated ability to support multiple customers effectively
- Excellent verbal and written communication skills
- Ability to engage at the C-Level
- Proven ability to engage across corporate functions (AMS, Managing Professional Services, Executive Leadership, etc.)
- You live by a set of values that align with the Values and Guiding Principles of our Charter
Company Overview