[Remote] Senior Account Manager, PBM Partnerships

Note: The job is a remote job and is open to candidates in USA. Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. They are seeking a Senior Account Manager, PBM Partnerships to manage multimillion-dollar partnerships with leading pharmacy benefit managers, driving contract outcomes and developing multi-year account plans. This role requires deep domain expertise and strong commercial instincts to build executive-level relationships and expand Interra's footprint across the PBM landscape.

Responsibilities

• Own a portfolio of large, complex PBM partnerships with significant revenue impact —managing the full account lifecycle from contract execution through renewal, expansion, and executive relationship development
• Develop and execute multi-year account plans that align partner goals with Interra revenue objectives, identifying whitespace opportunities across new use cases, populations, and distribution channels
• Lead high-stakes negotiations, QBRs, and strategic reviews independently — presenting to C-suite and VP-level stakeholders with confidence, credibility, and minimal reliance on internal escalation
• Build and maintain relationships across multiple levels of each PBM organization —spanning clinical, operations, product, commercial, and legal — while identifying and cultivating executive sponsors who can champion Interra's initiatives internally
• Manage complex contract lifecycles including amendments, SOWs, renewals, and multi-party agreements, coordinating cross-functional teams (Legal, Product, Engineering, Implementation) to deliver on partner commitments
• Build business cases and financial models to support pricing negotiations, renewal strategy, and upsell/cross-sell opportunities; maintain disciplined pipeline and forecast management with accurate revenue timing and risk visibility
• Monitor and translate market trends, competitive dynamics, and regulatory developments — including CMS mandates, NCPDP standards, and transparency requirements — into actionable account strategy and internal insights for leadership
• Actively leverage AI tools to accelerate account planning, research, communication, and reporting — contributing to Interra's broader AI-first commercial motion

Skills

• Bachelor's degree required; advanced degree a plus
• 7+ years of experience in strategic account management, partnerships, or commercial roles — with a meaningful portion in or selling to the PBM, health plan, or pharmacy benefit ecosystem
• Proven track record managing large, complex PBM or health plan partnerships with multimillion-dollar revenue impact; direct experience with organizations such as Evernorth, Optum, CVS Caremark, Prime, Humana, or MedImpact strongly preferred
• Deep domain knowledge of the PBM landscape: formulary management, prior authorization, pharmacy benefit design, RTPB, cost and coverage transparency, coupon/copay programs, and patient affordability solutions
• Fluency in EHR distribution models, connectivity standards, and how prescriber workflows drive utilization — with an understanding of how Interra's clinical decision support capabilities fit into that ecosystem
• Demonstrated ability to lead contract negotiations and executive presentations without over-reliance on internal support; skilled at navigating matrixed organizations where influence must be earned across functions
• Strong commercial acumen: experience building business cases, financial models, and pricing analyses to support renewals and expansion opportunities
• Exceptional executive communication skills — written and verbal — with the ability to simplify complex concepts for senior audiences and read the room in politically sensitive conversations
• Ownership mentality: you treat your book of business like a P&L, operate with a bias toward action, and bring cross-functional teams along without acting as a lone wolf
• Recognized expert in PBM economics, pharmacy benefit design, and healthcare commercial strategy. Applies advanced domain knowledge independently to complex, high-stakes partnership situations — including novel contract structures, competitive dynamics, and regulatory shifts — without requiring guidance
• Actively uses AI tools to sharpen account intelligence and accelerate commercial execution
• Navigates complex, multi-stakeholder partnership environments with independent judgment — determining approach on ambiguous situations, anticipating risk before it surfaces, and developing creative commercial solutions that balance partner needs with Interra's strategic and revenue objectives
• Builds trusted, multi-threaded relationships across PBM organizations at the executive level, while orchestrating internal cross-functional teams to deliver on partner commitments
• Recognized internally as the authority on the PBM book of business; brings insights and market intelligence to leadership that shape commercial strategy beyond their own accounts

Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance
• Annual company offsite
• Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
• Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)
• 401(k) company match
• One-time workspace reimbursement to help you optimize your remote workspace

Company Overview