[Remote] Data Analytics Lead

Note: The job is a remote job and is open to candidates in USA. Solace is a Series C startup focused on redefining healthcare by pairing patients with expert advocates. They are seeking a Data Analytics Lead to manage and mentor a team of Data Analysts while executing high-impact analytics and driving product strategy.

Responsibilities

• Directly manage, mentor, and develop a team of 2+ Data Analysts
• Act as the primary strategic data partner to our Group PM
• Act as the intake point for cross-functional data requests
• Own the execution of our most complex analytical initiatives
• Define and instill the standards for how data analytics is done at Solace
• Serve as a strategic partner to leadership across Product, Operations, and Engineering
• Collaborate with engineering to maintain and improve clean, reliable, and performant data models

Skills

• 5+ Years of Data Experience: Proven track record in product analytics, data analytics, data science, or a similar quantitative field, preferably within a product-led tech startup or marketplace where you have owned analytical work tied directly to product decisions and business outcomes
• 2+ Years of Team Leadership Experience: Direct experience leading, guiding, and mentoring individual contributor data analysts. You know how to build and support high-performing, happy teams
• Advanced SQL: You are an absolute expert at writing efficient, complex queries to extract and manipulate data from cloud data warehouses like Snowflake. Parsing nested JSON and wrangling messy data doesn't scare you
• BI & Dashboarding Mastery: Strong experience designing intuitive, interactive dashboards
• Product Intuition: You have a strong understanding of product metrics, A/B testing, and user behavior analytics. You don't just pull numbers; you understand the 'why' behind user actions
• Exceptional Communication: You can seamlessly translate highly technical findings into clear, compelling narratives for non-technical executives, product managers, and operational teams
• Startup DNA: You thrive in ambiguity, move with urgency, and are comfortable wearing multiple hats to ensure the team succeeds
• Applicants must be based in the United States
• Familiarity with Hex (or similar notebook-based BI tools)
• You can actively manage transformations, architect core data models, and guide analysts on dbt best practices
• Experience with two-sided marketplace metrics — supply/demand balance, conversion, match quality, liquidity — is a strong plus
• Experience using scripting languages for automation, advanced statistical analysis, or forecasting
• A background in navigating the complexities of healthcare data (claims, EHR, HIPAA compliance), or experience working within a two-sided tech marketplace environment

Company Overview