[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. Hanwha Vision America (HVA) is a global leader in video surveillance and physical security solutions, seeking a high-impact Product Manager to enhance their access control solutions. The role involves owning the product strategy and execution, collaborating with various teams to define product requirements, and ensuring successful product launches in a competitive market.

Responsibilities

• Own and drive the product roadmap for access control solutions, aligned with company strategy and market opportunities. Define and communicate a clear internal and external roadmap with prioritization rationale
• Lead voice-of-customer sessions, field discovery interviews, and on-site visits to deeply understand user needs and pain points across security integrators, IT teams, facility managers, and enterprise end users
• Translate customer needs, field feedback, and market insights into clear product requirements, user stories, and functional specifications. Define standards for security, uptime/SLA, UI/UX accessibility, and integration quality
• Lead competitive analysis and define positioning to differentiate HVA's access control portfolio in the market. Conduct ongoing benchmarking against leading cloud and on-premises solutions
• Develop data-driven prioritization frameworks to balance customer value, business impact, and technical feasibility. Manage the backlog and drive Agile delivery in collaboration with engineering teams globally
• Work cross-functionally with engineering, sales, marketing, and support to deliver high-quality products on time. Liaise with global development teams, accommodating cross-timezone collaboration as needed
• Partner with go-to-market teams to support product launches, sales enablement, field readiness, and customer success. Develop comprehensive product documentation, training materials, and marketing collateral for each release
• Develop a strong understanding of pricing strategy, packaging, ecosystem dynamics, and profitability levers. Identify and evaluate new product opportunities in cooperation with sales to increase competitiveness and revenue
• Work with OEM partners, hardware suppliers, and third-party vendors to support product definition, integration requirements, and lifecycle planning. Represent HVA's access control portfolio at tradeshows, sales meetings, and industry events
• Manage the complete access control product lifecycle from concept through end-of-life, including migration strategies for customers transitioning from legacy on-premises systems to cloud-based solutions

Skills

• 5+ years of experience in product management within access control, physical security technology, or related B2B SaaS/hardware domains
• Deep understanding of access control systems — hardware (readers, controllers, credentials) and software (cloud, on-premises, hybrid architectures)
• Demonstrated ability to take products from concept to launch and drive measurable business impact
• Proven experience building customer-facing products and conducting voice-of-customer research at scale
• Experience working with partners, OEMs, channel integrators, and external vendors in a reseller/dealer model
• Familiarity with cloud-based architectures, modern SaaS models, and API/integration ecosystems
• Strong analytical mindset with ability to make data-driven decisions and develop prioritization frameworks
• Proficiency with product management tools (e.g., Jira and Confluence) and design collaboration tools (e.g., Figma)
• Excellent written, verbal, and executive-level communication skills
• Ability to operate in a fast-paced, cross-functional environment with competing priorities
• Bachelor's degree in Computer Science, Engineering, Electronics, or a related field (or equivalent experience)
• Willingness to travel up to 30% for customer sites, partner meetings, and industry tradeshows (e.g., ISC West)
• Experience integrating AI/ML capabilities into physical security or IoT products
• Familiarity with video surveillance platforms, VMS, visitor management, or smart building ecosystems
• Demonstrated track record of driving UI/UX differentiation in hardware-enabled software products
• Knowledge of cybersecurity best practices, data privacy standards, and product compliance (e.g., SOC 2, ISO, UL, GDPR)
• Experience managing on-premises-to-cloud product migration strategies for installed base customers
• Prior experience in a global product role requiring cross-timezone collaboration with distributed engineering teams
• Background in enterprise verticals including retail, healthcare, education, transportation, or critical infrastructure
• Familiarity with mobile credential technologies and mobile-first access control design

Company Overview

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