[Remote] Technical Account Manager, Inside Sales

Note: The job is a remote job and is open to candidates in USA. IMCD Group is a global leader in the formulation, sales, and distribution of specialty chemicals and ingredients. The Technical Account Manager, Inside Sales role combines technical expertise with sales skills to manage client relationships, ensuring satisfaction and driving business growth within the Pharmaceuticals business unit.

Responsibilities

• Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction
• Partner with Technical Account Managers, Principal Managers, and technical experts to identify upsell/cross-sell opportunities, generate new revenue, and expand existing accounts in designated territory
• Respond promptly to all leads and write call reports
• Address technical and business challenges, ensuring successful adoption and use of the product
• Identify future revenue opportunities with new/existing customers, in conjunction with Regional or National Sales Manager
• Identify and document decision makers, within customer/prospect organization, in order to start the sales process
• Grows earnings per designated sales goals

Skills

• Bachelor's degree required with a preferred area of study in Chemistry, Chemical Engineering, Materials Science, or related technical degree
• 0-2 years technical, lab, customer support, or inside sales experience
• Experience selling chemical or technical products
• Experience with distribution sales
• Experience with Salesforce

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