[Remote] Trust & Safety Operations Analyst, Ads

Note: The job is a remote job and is open to candidates in USA. OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Ads Trust & Safety Operations Analyst will drive critical workstreams to ensure safe and compliant advertising practices, partnering with various teams to design scalable enforcement processes and manage operational risks.

Responsibilities

• Own complex, high-impact Ads Trust & Safety problem areas from strategy through execution
• Design and scale operational workflows for Ads Trust & Safety, including enforcement models, review processes, escalation paths, and quality frameworks
• Partner closely with Product, Policy, and Engineering to translate risk and policy requirements into scalable systems, tooling, and automation
• Drive operational readiness for new Ads and monetization launches, features, and markets, identifying risks early and ensuring appropriate mitigations are in place
• Use data to identify trends, gaps, and emerging risks across Ads surfaces; develop proposals and solutions grounded in metrics and operational signals
• Contribute to the evolution of Ads Trust & Safety cross-functional strategy, including how safety scales with automation, classifiers, and self-service tooling
• Act as a senior XFN partner and subject-matter expert, influencing direction through strong judgment, clear communication, and credibility

Skills

• 5+ years of experience in Trust & Safety, Business Integrity, Fraud & Abuse, Risk Operations, or a closely related domain
• Deep familiarity with ads ecosystems and advertiser risk
• Proven ability to independently own ambiguous, cross-functional initiatives and drive them to completion
• Strong operational judgment and systems thinking—able to design solutions that scale beyond manual review
• Experience working closely with Product, Policy, and Engineering teams on enforcement systems, tooling, or automation
• Comfort using data and operational metrics to inform decisions, prioritize work, and measure impact
• Excellent written and verbal communication skills, including the ability to explain complex risk tradeoffs to diverse audiences
• Experience designing or partnering on automated enforcement, classifiers, or decision-support tools

Company Overview

Company H1B Sponsorship