[Remote] Director of Strategic Growth and Capture

Note: The job is a remote job and is open to candidates in USA. Mass Markets is a rapidly growing tech-enabled business services company in the USA, specializing in customer experience and business process outsourcing. They are seeking an experienced Director of Strategic Growth and Capture to lead capture efforts in Federal and State, Local, and Education markets, developing strategies and fostering relationships to meet organizational goals.

Responsibilities

• Lead capture efforts across Federal and SLED markets, ensuring alignment with MCI’s strategic objectives and growth priorities
• Develop and execute capture strategies tailored to Federal and SLED procurement environments, addressing unique challenges and opportunities
• Serve as a trusted advisor to senior leadership, providing insights into market trends, competitor analysis, and strategic recommendations
• Build and sustain strong relationships with internal stakeholders, teaming partners, and government customers
• Oversee both long-term (12–18+ months) and short-term capture efforts, coordinating cross-functional teams to ensure execution excellence
• Analyze Federal and SLED market dynamics to identify opportunities, threats, and areas for differentiation
• Develop win strategies and value propositions that resonate with both Federal and SLED audiences, demonstrating MCI’s competitive edge
• Contribute to pricing strategy development, leveraging data and market insights to support competitive bids
• Manage teaming agreements, NDAs, and resource allocation, ensuring compliance and alignment with organizational goals
• Collaborate with recruiting and operations to secure Key Personnel and align resources to bid requirements
• Ensure delivery of high-quality, compliant responses to RFIs, DRFPs, and RFPs, addressing both Federal and SLED requirements

Skills

• Bachelor's degree in a related field
• At least 12 years of experience in capture management or business development, with expertise in both Federal and SLED markets
• Deep understanding of Federal procurement processes and the nuances of SLED procurement cycles and requirements
• Experience working with Federal Departments such as Treasury (IRS, BFS), FDIC, SEC, Education (FSA), Commerce, Energy, Justice, and others, as well as SLED agencies and institutions
• Proven leadership experience with the ability to manage cross-functional teams and complex pursuits
• Strong analytical, organizational, and decision-making skills
• Exceptional written and verbal communication capabilities
• Proficiency in MS Office 365 and other relevant tools
• Knowledge of SLED-specific procurement platforms and methods
• Demonstrated success in capturing business in both Federal and SLED sectors
• Ability to adapt strategies to diverse customer needs across Federal and SLED markets
• Experience fostering collaboration and driving innovation within capture teams

Benefits

• Bonus: Yes
• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Short-term disability coverage is available to help protect you during unexpected challenges.
• Access life insurance options to safeguard your loved ones.
• Accident and critical illness insurance
• With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Company Overview