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[Remote] Business Development Executive for TPV (Third-party services)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. VoiceLog is a leading provider of customer engagement and contact center solutions across the United States and Canada. They are seeking a high-performing Business Development Executive to lead growth in the Third-Party Verification (TPV) space, targeting sectors such as Energy, Utilities, Insurance, and Telecommunications. The role involves prospecting and closing new service contracts while ensuring compliance with regulatory standards.

Responsibilities

  • Targeted Hunting: Prospect, qualify, and close new TPV service contracts within the Energy, Utilities, Insurance, and Telecommunications sectors
  • Sales-to-Sales Influence: Engage directly with Sales Managers and VPs of Sales to demonstrate how AnswerNet’s TPV is a revenue-protector. You must be able to convince sales leadership that compliance is a tool for scaling, not a bottleneck
  • Frictionless Conversion Strategy: Consult with clients to design verification workflows that satisfy 'Letter of the Law' requirements while maintaining a seamless customer experience to protect high close rates
  • Compliance Solutioning: Bridge the gap between the 'Growth' side of a client's business (Sales/Marketing) and the 'Control' side (Compliance/Legal) to ensure alignment
  • Pipeline Excellence: Generate high-value opportunities through targeted outreach to Compliance Officers, General Counsels, and Sales Operations executives
  • Full Lifecycle Sales: Lead the process from initial discovery and script compliance review to pricing, contract negotiation, and seamless operational handoff
  • Competitive Displacement: Identify opportunities to transition clients from legacy providers to AnswerNet’s superior technology, focusing on reducing agent friction and call drop-offs
  • Industry Advocacy: Represent AnswerNet at key regulatory and industry-specific conferences (i.e., Energy Marketing Conferences, PACE)

Skills

  • 5+ Years of Enterprise Sales Experience: Proven track record in TPV, BPO, or Compliance-as-a-Service sales
  • Regulatory Fluency: Deep understanding of the compliance landscape, including TCPA, FCC/FTC regulations, and state-specific utility commissions
  • Complex Deal Mastery: Experience navigating multi-stakeholder sales cycles involving Legal, Compliance, and Sales departments
  • Technical Literacy: Comfort discussing API integrations, IVR logic, and secure data transmission
  • Sales Leadership Empathy: Ability to speak the language of sales KPIs, conversion rates, and agent churn. You must be able to convince a skeptical Sales Manager that your TPV solution will stabilize their operations
  • Strategic Positioning: Experience positioning compliance as a competitive advantage that allows sales teams to scale faster without the risk of regulatory 'stop-work' orders
  • Communication Skills: The ability to present complex compliance solutions as a competitive advantage for the client
  • Vertical Expertise: Existing relationships within the Retail Energy Provider (REP) or Telecom space
  • Delivery Knowledge: Familiarity with onshore and nearshore delivery models as they relate to specific state-mandated 'domestic-only' verification requirements
  • RFP Experience: Proven ability to win competitive bids for large-scale verification contracts

Benefits

  • Benefits available after 60 Days for full-time employees

Company Overview

  • VoiceLog is the way in call recording and verification services and also solutions from basic call recording to live operator. It was founded in 2002, and is headquartered in San Antonio, Texas, USA, with a workforce of 11-50 employees. Its website is http://www.voicelog.com.
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