[Remote] Strategic Account Executive

Note: The job is a remote job and is open to candidates in USA. Newfold Digital is a company committed to empowering small businesses online through its all-in-one platform. They are seeking a Strategic Account Executive to expand relationships with existing customers, identify new sales opportunities, and manage the full sales cycle to drive revenue growth and customer satisfaction.

Responsibilities

• Conduct Outbound Prospecting: Utilize tools like 6sense and Outreach.io to identify and target existing customers upsell and cross-sell growth potential
• Cultivate Customer Relationships: Build and maintain strong relationships with existing customers to foster consultative partnerships for the long term
• Identify Sales Opportunities: Analyze customer business needs, vertical, and technical challenges to uncover sales opportunities
• Grow Book of Business: Oversee a portfolio of existing customers, uncover new sales opportunities, increase product adoption and revenue contribution to Bluehost
• Full Sales Cycle Management: Handle the entire sales process for Bluehost services, from prospecting and closing deals to post-sale account management
• Achieve Performance Metrics: Meet and exceed performance metrics, including customer satisfaction and monthly sales targets
• Resolve Customer Issues: Provide effective solutions to customer problems within our support scope
• Exhibit Strong Interpersonal Skills: Thrive in a high-volume, dynamic environment by multitasking, prioritizing, and demonstrating exceptional communication
• Close Sales with Integrity: Apply robust sales skills to understand customer needs and close sales ethically
• Demonstrate Commitment to Success: Show a strong commitment to consistently achieving and surpassing sales goals
• Communicate Persuasively: Excel in both verbal and written communication, influencing and engaging stakeholders
• Support SMBs: Demonstrate a deep passion for helping small and medium-sized businesses succeed

Skills

• Proven success growing existing customer relationships through upselling, cross-selling, and consultative solution selling
• Skilled at developing trusted partnerships with customers and identifying opportunities to drive long-term value
• Demonstrated ability to meet or exceed sales targets, retention goals, and customer satisfaction metrics
• Strong discovery skills with the ability to uncover customer business needs and align solutions to drive adoption and growth
• Experience managing opportunities from prospecting and qualification through close and ongoing account development
• Comfortable managing a portfolio of accounts, prioritizing activities, and thriving in a fast-paced, metrics-driven environment
• Clear, persuasive, and professional in both verbal and written communication, with the ability to influence and engage stakeholders
• Familiarity with CRM and sales engagement platforms such as Salesforce, Outreach.io, 6sense, or similar tools; experience with hosting, WordPress, domains, SaaS, or digital solutions is a plus
• Customer-focused with strong critical thinking skills and a passion for delivering solutions that help customers succeed
• Genuine enthusiasm for helping small and medium-sized businesses grow through technology and online solutions

Benefits

• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.
• We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!
• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!

Company Overview