Jira and Jama Product Delivery Specialist | Maximus | Handshake

We are seeking a Jira & Jama Product Specialist to maximize how teams use Jira and Jama to plan work, manage requirements, and deliver high quality outcomes. This role focuses on how the tools are used, not just how they are configured. This position will partner with the product, engineering, business, Testing, and delivery teams—helping them adopt best practices, improve workflows, and use Jira and Jama effectively to support planning, execution, traceability, and decision-making.

• *This is a fully remote position. Requires 25% travel. Why Join Maximus?
• Competitive Compensation - Bonus opportunities based on performance
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement - Invest in your ongoing education and development
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities- Participate in training programs, workshops, and conferences Essential Duties and Responsibilities
• Apply systems analysis and testing techniques and procedures to ensure software or system functional specifications are correctly identified
• Create test-related work products (test cases/scripts, test datasets, test validation and verification results etc.) per testing standards and procedures
• Prepare any required reporting documentation for the respective testing activities
• Ensure adherence to performance standards and best practices during testing Key Responsibilities
• Partner with teams to optimize how Jira is used for planning, tracking, and delivery
• Guide teams on effective use of boards, backlogs, issue types, dashboards, and reports
• Support hybrid delivery models through practical Jira usage patterns
• Help teams define meaningful metrics and dashboards for visibility and continuous improvement
• Act as a Jira subject-matter expert, answering usage questions and advising on best practices
• Identify common challenges or inefficiencies and recommend improvements to workflows and usage
• Jama Enablement & Usage
• Support teams in using Jama to manage requirements, traceability, reviews, and baselines
• Partner with product, engineering, and quality teams to ensure requirements are clear, traceable, and actionable
• Coach users on effective review cycles, collaboration, change management, and impact analysis
• Help ensure Jama usage supports audit readiness and documentation needs where applicable
• Promote consistent, repeatable approaches to requirements management across programs
• Cross-Tool & Collaboration Responsibilities
• Help teams understand how Jira and Jama work together to support end to end delivery
• Translate delivery, product, and compliance needs into practical tool usage patterns
• Contribute to standards, playbooks, templates, and example workflows
• Provide onboarding, training sessions, office hours, and user guides
• Capture user feedback and help prioritize improvements or enhancements Minimum Requirements
• Bachelor's Degree in related field
• 5-7 years of relevant professional experience required
• Equivalent combination of education and experience considered in lieu of degree Program Specific Requirements
• 5+ years of hands-on experience using Jira in a product, delivery environment
• 3+ years of hands-on experience using Jama or similar requirements management tools
• Strong understanding of product development and SDLC processes
• Experience working closely with product managers, engineers, QA, and delivery leads
• Ability to translate process needs into practical, usable workflows
• Comfortable supporting both technical and non-technical users Apply tot his job Apply To this Job

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