Inside Sales Associate - Lake Forest, IL

Grainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Inside Sales Associate role involves participating in a paid training program, managing a book of business, and achieving sales goals through customer relationship building and strategic sales opportunities.

Responsibilities

• Achieve your sales goal by maximizing customer time and your own
• Manage a book of business and build customer relationships to better understand their needs. and remain responsive to changing customer goals
• Source and prioritize new sales opportunities through outbound phone calls and email
• Adapt your communication approach by customer to best find solutions and solve their challenges
• Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities

Skills

• High school diploma or equivalent (college degree preferred)
• Comfort spending 50% or more of the day working with customers over the phone
• Experience with a customer relationship management software, such as Salesforce, is a plus

Benefits

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).
• 4-week paid training program
• Hybrid work schedule, permitting two remote workdays per week

Company Overview