Business Development Specialist (Restaurants)

Parts Town is the fastest-growing distributor of restaurant equipment and appliance parts, seeking a Business Development Specialist to build and maintain relationships with Restaurant Chain Customers. The role involves proactive sales efforts, managing outbound calls, and developing solutions to customer challenges while driving revenue through partnerships.

Responsibilities

• Place a high volume of outbound calls (40+) to new and existing customers
• Identify, cultivate, and build new customer partnerships with Chain Customers by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them
• Build in-depth knowledge of food service and HVAC industry trends and customer needs
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs
• Partner with Customer Experience team members to develop and grow customer relationships
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.)

Skills

• 1-3 years of experience in an inside sales business development, customer development or account management role
• Experience using Excel & Microsoft Office
• Passionate about building something new and solving problems
• Enjoy meeting new people and have the drive to build long-standing partnerships
• Describe yourself as proactive and organized – taking initiative and following through are a must
• Resilient – see rejection as an exciting challenge
• Fantastic communication skills & proficient in English (verbal and written)

Benefits

• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
• Profit-sharing program
• Annual bonus depending on the role
• Health, dental and vision insurance
• 401(k) with match
• Employee assistance programs
• Paid time off
• Paid sick time off
• Paid holidays
• Paid parental leave
• Professional development opportunities

Company Overview