Ag Lending Analyst
Farm Credit Canada (FCC) is a federal Crown corporation dedicated to supporting Canadian agriculture and food. The Ag Lending Analyst role involves providing smart lending solutions and personalized advice to customers and partners, guiding them through lending processes while ensuring a strong customer experience.
Responsibilities
- Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities
- Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions
- Support Alliance partners by adjudicating credit applications and troubleshooting lending-related concerns
- Execute outbound activities, including arrears collection and proactive follow-ups
- Document all interactions accurately in FCC systems
- Contribute to team projects and continuous improvement initiatives across the Customer Service Centre
Skills
- A diploma or degree in agriculture, business, finance, economics or commerce
- At least one year of relevant experience, ideally in a financial institution or lending environment (or an equivalent combination of education and experience)
- Strong financial acumen and the ability to analyze credit risk
- Exceptional customer service skills, especially in phone-based interactions
- Ability to multitask, prioritize and stay focused in a fast-moving environment
- Proficiency with computer systems, financial tools and learning new technologies
- Experience in agricultural lending or farm financial analysis
- Familiarity with lending legislation, loan security or mortgage processes
- Knowledge of FCC products, Alliance programs or credit adjudication
- Previous work in a call centre or high-volume customer environment
- Strong comfort navigating difficult conversations (collections, declines)
Benefits
- Plus eligible to receive a performance based incentive, applicable to position
- Market-aligned and performance-based salary and incentive programs
- Flexible and comprehensive group benefit and savings plans
- Well-being support through benefits and wellness programs
- Learning and development opportunities to help you thrive
- Hybrid work options
Company Overview