Client Systems Architect
Join us today! Are You a Master of "AI Whispering" and Relationship Building? Do you have the unique ability to hear a client’s messy operational headaches and instantly translate them into a structured, automated workflow? More importantly, can you guide a client through the transition to AI with empathy, clarity, and a focus on long-term partnership? If you are a high-level communicator who knows exactly how to talk to both human executives and Advanced AI models, The VA Group wants you to lead the charge in our AI revolution! Why Choose The VA Group? Relationship-Driven Innovation: You aren't just managing tasks; you are a trusted advisor, architecting the future of work using Mavis. Logic-First Culture: We value "AI Whispering" and strategic thinking over backend coding. Remote-First Flexibility: All client consultations and team collaborations are 100% virtual. High-Impact Growth: Play a pivotal role in a fast-scaling agency at the intersection of Virtual Assistance and Artificial Intelligence.
What You'll Do
Lead Logic Extraction & Relationship Building: Host in-depth consultations to identify a client’s "Decision Matrix" (Trigger → Logic → Output). You are the face of the technical transition, ensuring the client feels supported and understood. Foster Strategic Partnerships: Act as a dedicated consultant, building deep rapport by anticipating client needs and aligning Mavis’s capabilities with their long-term business goals. Advanced Prompt Engineering: Write, test, and refine complex system instructions (System Prompts) for Mavis, ensuring she adheres to brand voice, formatting rules, and operational logic. Skill Calibration & Client Education: Draft "Logic Blueprints" for client approval. You must be able to explain the "why" behind the AI’s behavior to non-technical stakeholders. Drive Success & Retention: Consistently refine Mavis’s skills based on weekly client feedback, ensuring the AI evolves alongside the client's business to maintain high satisfaction levels.
Requirements
Exceptional Client Communication: Outstanding empathetic listening and the ability to build trust quickly. You must be able to translate complex AI logic into simple, business-value language. Expert AI Prompting Skills: Minimum 1-2 years of heavy experience with LLMs (Claude, GPT-4, Gemini). Proficient in Chain-of-Thought, Few-Shot prompting, and Persona setting. Business Intuition: You can hear a client say "I'm overwhelmed by email" and translate that into a specific "Priority Triage & Auto-Drafting" strategy that solves their pain point. Tech-Savvy (No Code): No backend/API coding required, but you must be a master of "If-This-Then-That" logical structures and CRM software. Emotional Intelligence: The ability to handle client feedback with grace and use it to improve system performance. Technical Requirements: Headset: USB headset with noise cancellation Webcam: Working webcam Computers: Primary and backup computer with at least i5 to i7 processor and 8GB RAM Internet: Main internet service speed of at least 25 Mbps wired connection; backup internet speed of at least 10 Mbps Perks and Benefits: Job security and stability Exceptionally supportive team Opportunities for career growth Fun work environment Schedule: 8-hour shift between 5 AM - 5 PM PST (includes 1-hour unpaid lunch). Location: This is a remote position Apply now and take the first step towards a rewarding career! Only qualified candidates will be processed and invited to take the assessment and schedule initial and final interviews. Please make sure you apply for the right job based on your experience. We prioritize applicants who successfully follow this instruction! By providing a telephone number and submitting this form, you consent to be contacted by SMS text message. Message & data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. Visit our Privacy Policy for more information. Eligibility Requirement: Non-U.S. Based Applicants Only Please note that the majority of our job positions are reserved for individuals living outside the United States. Applicants must reside outside of the United States and should not hold U.S. residency or citizenship unless specified otherwise by the role needed. We kindly ask that U.S. residents or citizens refrain from applying, as these opportunities are designed to support our international workforce. By providing a telephone number and submitting this form, you consent to be contacted by SMS text message. Message & data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. Visit our Privacy Policy for more information. Eligibility Requirement: Non-U.S. Based Applicants Only Please note that the majority of our job positions are reserved for individuals living outside the United States. Applicants must reside outside of the United States and should not hold U.S. residency or citizenship unless specified otherwise by the role needed. We kindly ask that U.S. residents or citizens refrain from applying, as these opportunities are designed to support our international workforce. Apply To This Job