Case manager - International

This is a remote position. ​ About Us: We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote Bilingual Case Manager (English and Spanish) to join their team. This position is open exclusively to international candidates with prior personal injury experience. Responsibilities:

• Manage a caseload of personal injury matters from intake through resolution.
• Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case.
• Coordinate and monitor medical treatment, records requests, and billing documentation.
• Work closely with attorneys to support case strategy, preparation, and progression.
• Draft and review correspondence, case summaries, and other legal-related documents.
• Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner.
• Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters.
• Maintain organized and up-to-date case files within the firm's case management system.
• Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed.
• Provide administrative support as necessary to ensure smooth case flow.

Requirements:

• Must be located outside of the United States (international candidates only).
• Fluent in both English and Spanish (written and verbal).
• Previous experience as a Case Manager within a personal injury law firm required.
• Strong understanding of personal injury case flow, treatment coordination, and settlement processes.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple cases and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office, Google Workspace, and case management software.
• Reliable internet connection and ability to work remotely full-time.

Work Schedule:

• Full-time position.
• Must be able to work U.S. business hours (Mountain Standard Time).

What We Offer:

• Fully remote opportunity.
• Long-term placement with a U.S.-based personal injury law firm.
• Supportive team environment.
• Opportunity for professional growth and advancement.
• Competitive compensation based on experience.

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