See all roles

[Remote] Security Operations Analyst

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Softwerx Ltd is a company that provides outsourced security event monitoring and incident response services. They are looking for a Security Operations Analyst to join their expanding team, focusing on supporting both internal and external customers in a Microsoft-centric technology environment.

Responsibilities

  • Receipt and categorisation of initial event, incident and requests from customers
  • Provide initial triage and trigger escalation/assignment as appropriate
  • Investigation of event alerts and liaising with the customer to confirm closure
  • 24/7 rota in 8 hour shift pattern (see attached)

Skills

  • Understanding of Information Security principles
  • Good written and verbal communication skills
  • Technical understanding of IT infrastructure (any of the following): Microsoft 365 suite, Azure Active Directory, Azure portal
  • Ability to install security software and applications
  • The candidate must live and hold a relevant Right to work in the UK for this role
  • The successful candidate will be required to satisfy a right to work in the UK and Standard DBS check at conditional offer stage
  • Previous experience in a SOC or security team
  • Experience with a Security Incident and Event Management (SIEM) toolset. Azure Sentinel for example
  • Experience with EDR tools
  • Microsoft certifications

Benefits

  • 33 holiday shifts per annum.
  • Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships).
  • Life Cover (2 x basic salary).
  • Employer pension contribution (4% employer, 4% employee).
  • Continual training and career development.
  • Referral Scheme.

Company Overview

  • For over 25 years, Cambridge-based Softwerx has redefined cybersecurity for midmarket organisations with its financially guaranteed 24×7x365 Managed XDR solutions. It was founded in 1999, and is headquartered in Cambridge, Cambridgeshire, GB, with a workforce of 51-200 employees. Its website is https://softwerx.com.
  • Apply To This Job

    You might like

    Software Engineer

    Work from home Full-time role

    [Remote] Postdoctoral Scholar — AI Researcher for Critical Mineral Discovery

    Work from home Full-time role

    Full Stack AI Developer

    Work from home Full-time role

    Software Engineer - AI

    Work from home Full-time role

    Scientist I / Scientist II, Computational Protein Generation

    Work from home Full-time role

    Software Engineer, Metal Runtime (Core Systems)

    Work from home Full-time role

    Software Development Engineer in Test

    Work from home Full-time role

    Staff Software Developer 2

    Work from home Full-time role

    [2026] Senior Machine Learning Engineer, AI Platform - PhD Early Career

    Work from home Full-time role

    Applied AI Specialist I

    Work from home Full-time role

    Experienced Customer Service Representative – Email, Chat, and Voice Support for arenaflex's Electric Vehicle Startup

    Work from home Full-time role

    Senior Frontend Platform Engineer

    Work from home Full-time role

    Junior Permit Coordinator

    Work from home Full-time role

    Experienced Customer Support Agent – Voice & Non-Voice Channels

    Work from home Full-time role

    Claim Review- Life - 17765

    Work from home Full-time role

    Post Closing Specialist

    Work from home Full-time role

    Cybersecurity Governance, Risk and Compliance M...

    Work from home Full-time role

    Experienced Customer Experience Operations Generalist – Web3 Governance Solutions

    Work from home Full-time role

    Talent Acquisition Specialist (Physician Growth)

    Work from home Full-time role

    Physician AI Trainer, $150/hour

    Work from home Full-time role