Program Manager

About myTomorrows myTomorrows is a global health tech company dedicated to breaking down barriers for patients seeking treatment options. We strive to enable earlier and better treatment access by bridging the gap between those searching for possible options, and the companies who develop them. We work closely with patients, healthcare professionals, trial sites, patient advocacy groups, and BioPharma – connecting key stakeholders in the drug development ecosystem. We’ve developed a cutting-edge AI-powered technology platform that simplifies and streamlines access to drugs in development. To support our users and clients, we have a range of industry-expert specialized teams ready to help. Our services include clinical trial patient recruitment, Expanded Access Program management and Real-World Data collection. With a global footprint spanning 134 countries, to date we’ve supported over 17,000 patients, 3,000 physicians and 350 sites, earning the trust of 60+ BioPharma companies. In October 2025, we closed a €25M investment with Avego Healthcare Capital to fuel our global ambitions and scale the business. Join us in shaping the future of treatment access - making tomorrow’s therapies accessible for people who need them today. The opportunity: Program Manager - Clinical Trial Operations As a Program Manager, your main responsibility is to ensure (global) access to clinical trials via smooth running digital patient recruitment and pre-screening programs. The aim of our patient recruitment programs is to (1) increase patients’ and physicians’ clinical trial awareness and understanding, (2) pre-screen patients to assess their potential clinical trial eligibility, (3) provide high-quality patient referrals to clinical trial sites and 4) ultimately boost patient enrollment rates. You will serve as the first point of contact for pharmaceutical and biotech partners, providing end‑to‑end oversight of all patient recruitment program activities. You will ensure timely and high‑quality delivery of patient recruitment programs by coordinating stakeholders and driving effective, compliant patient engagement from first contact to site referral and enrollment. You will be supported by cross-functional experts across Patient Navigation, Medical Community, Marketing, Product and Engineering. Geographic Requirement: To ensure seamless collaboration with our teams, applicants must reside within the EST or CST time zones. What you'll do in this role: Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires) Ensure a smooth-running program and insight-driven reporting Keep (financial) oversight of the program and manage all the ongoing activities and communication Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs Achieve and maintain high customer satisfaction Develop and advise on solutions to tackle operational issues along with relevant subject matter experts Contribute to improving our patient recruitment and pre-screening processes and strategies Support overall myTomorrows program performance and operations, as needed. What you bring to the table: University degree in Life Sciences/Healthcare (preferred) 2+ years of trial / project management experience within the pharmaceutical industry / CROs Thorough understanding of clinical research and clinical trial patient recruitment Proven ability to manage complex, cross-functional programs with multiple internal and external stakeholders, ensuring timely delivery and budget oversight Experience leading client-facing programs, including managing expectations, communicating progress, and serving as a trusted partner to Sponsors and sites Strong communication and diplomatic skills, with the ability to navigate sensitive situations, balance stakeholder interests, and maintain productive long‑term relationships A commercial mindset, with the ability to understand commercial drivers, track program financials, and contribute to strategic decision‑making Basic understanding of how web pages and search engine ads function, to ensure a smooth collaboration with the Marketing and Product & Engineering teams A good eye for detail; thinking in processes/operations comes natural to you Able to prioritize, analyze issues, optimize processes and find / recommend alternative solutions Excellent verbal and written communication skills in English What success in the first 6 months looks like: At least one-two patient recruitment program launched on time, operating smoothly. A sustained flow of high-quality, pre‑screened referrals meeting protocol-specific criteria, with clear conversion from inquiry to enrollment. Strong client relationships, evidenced by NPS > 50 and no escalations. Seamless collaboration with other teams incl. Patient Navigation, Medical Community, Marketing, Product & Engineering. What we offer: Impactful work that helps patients gain access to potentially lifesaving treatments. International work environment, scale-up energy and a flat organizational structure that encourages creativity and accountability. Competitive salary, annual performance bonus and an Employee Stock Option Plan. Great career development opportunities in a fast-growing company. Learning and development budget alongside internal knowledge sharing sessions. Attractive pension plan, full premium covered by myTomorrows. Hybrid working model. Policies to support working parents. Healthy lunch at the thriving Amsterdam office. Unlimited access to professional guidance by certified psychologists via OpenUp Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration! Equal opportunities myTomorrows is an Equal Opportunity Employer and, beyond upholding discrimination-free practices, we are committed to cultivating a workplace where difference and diversity are protected and celebrated. The best work comes from our best selves, and we go to great lengths in supporting our team members to be just that. Apply To This Job