Dental Director, Health Plan - REMOTE
JOB DESCRIPTION Provides support and subject matter expertise for member clinical dental review activities. Responsible for determining appropriateness and medical necessity of member dental care services - targeting opportunities for quality improvement and satisfaction for members and providers. Participates with senior leadership to establish strategic plans and objectives. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties
- Oversees all aspects of utilization review and quality management activities related to dental care services for members, including appropriateness and medical necessity of dental care services provided.
- Provides oversight for dental quality programs including Healthcare Effectiveness Data and Information Set (HEDIS) and Pay For Performance (P4P).
- Develops and implements clinical utilization processes and algorithms utilized in the authorization process including: statistical methodology for use in utilization management, provider profiling analytics, dental policies and procedures and quality improvement activities.
- Partners with provider contracts to secure and maintain a network of dental providers.
- Meets or exceeds established review productivity standards.
- Educates and interacts with network and group providers regarding utilization practices, guideline usage, and effective member management; provides clinical representation for business presentations in partnership with provider relations.
- Provides guidance to staff regarding appeals, grievances and member/provider complaints.
- Provides analytics and interpretation of dental benefit plan structures.
- Maintains accountability for consumer/member related decisions for self and network of dental consultants.
- Ensures that the dental care provided meets the standards for acceptable dental care and that dental protocols and rules of conduct for plan personnel are followed.
- Participates in professional and community activities to provide input/demonstrate dental knowledge related to regulatory, professional and community standards, and issues.
Required Qualifications
- At least 7 years of dental practice experience, including 3 years of experience working in a managed care, insurance, or benefits administration setting, or equivalent combination of relevant education and experience.
- Doctor of Medicine in Dentistry (DMD) or Doctor of Dental Surgery (DDS). License must be active and unrestricted in state of practice.
- Health care management/leadership experience preferred.
- Current clinical knowledge.
- Ability to gather information and coordinate workflows.
- Ability to work independently and within a team environment.
- Effective time-management and organizational skills.
- Critical thinking and listening skills.
- Decision-making and problem-solving skills.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
- Peer review, medical policy/procedure development and provider contracting experience.
- Knowledge of National Committee for Quality Assurance (NCQA), Healthcare Effectiveness Data and Information Set (HEDIS), Medicare, Group/Independent Physician Association (IPA), capitation, health management organization (HMO) regulations, managed health care systems, quality improvement, medical utilization management, risk management, risk adjustment, disease management and evidence-based guidelines.
Active dental licensure in Southwest region (AZ, CA, NV, NM, TX). Active membership in a recognized professional organization, such as the American Dental Association (ADA) or National Dental Association (NDA). To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Apply To This Job