Care Delivery Lead (PMHNP, PA, MD, DO)

Mindbloom 🧠 We’re on a mission to end America’s mental health crisis. Founded in 2018, Mindbloom is the #1 trusted brand in psychedelic therapy. Today, we’re the first and largest national provider of ketamine therapy for depression, anxiety, and PTSD. Our product is the most clinically effective and premium client experience by far, all while being affordable to everyday Americans, 100% from the comfort and convenience of home. Every day, we hear stories of transformation from clients like Leslie, “I suffered from crippling anxiety, depression, and became treatment-resistant. I tried Mindbloom out of literal desperation. Ketamine therapy has changed my life – perhaps even saved it”.

• 800,000+ sessions to date
• 38 states reaching 86% of Americans
• 2 largest peer-reviewed studies in psychedelic medicine history

Tomorrow, Mindbloom will offer the next generation of psychedelic medicines, including MDMA and psilocybin. Do The Best Work Of Your Life ✨ The team that you build is the company you build. Mindbloom is an intense, mission-obsessed, and fun environment. We might take our work a little too seriously, but never ourselves. Clients come first, and we hold a high bar for talent and performance. If you’re looking to play on Easy mode, this is not for you. All Bloomineers are voracious learners, fiercely committed to becoming the best in their craft. Relentless drive is the baseline because lives are on the line, and anything less than excellence is failure.

• Our Founder and CEO, Dylan Beynon, is a 3X founder building world-positive companies (1 exit and 2 healthcare category leaders with hundreds of millions raised)
• Our Medical Director, Dr. Leonardo Vando, is a pioneer in psychedelic therapy
• Our seasoned leadership team hails from household-name startups

We’re backed by Tier 1 investors, including Kleiner Perkins, 8VC, and Founders Fund. Clients come first, and we hold a high bar for clinical excellence.

• PTSD: 92% reported symptom improvement
• Anxiety & Depression: 89% reported symptom improvement
• Safety: 95% reported no side effects across 800K+ sessions

Build In A Conscious Company Culture 🧘🏽‍♀️🧘‍♀ We don’t just transform our clients’ lives – we transform our Bloomineers’ lives too, through a culture of freedom and responsibility.

• Remote-first from founding
• Asynchronous-oriented
• Rigorous and writing-based

Our CEO won the Tony Hsieh Award for building an innovative and transformational culture, and we’re consistently honored in employer awards like LinkedIn’s Top 50 Startups. Our Core Values:

• Practice Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego
• Make Exceptional Decisions: You use the case-appropriate level of rigor, data, and speed
• Cultivate Wholeness: You bring your authentic self and practice positivity
• Focus: You simplify, practice deep work, and say no often

Role 🎨 As Care Delivery Lead, you’ll literally transform and save lives by building the clinical systems, standards, and team that make safe, effective, life-changing care possible at scale.

• Protocol Development: Own and evolve Mindbloom’s core clinical protocols, ensuring our standards are evidence-based, scalable, consistently applied, and transform more lives
• Quality Bar: Own and improve the metrics that separate good care from life-changing care and keep raising them
• Operational Leverage: Build smarter systems, clearer workflows, and stronger ownership so clinical leaders can spend more time on the highest-impact work.
• Talent Engine: Create a clinical team that compounds in quality over time: exceptional hiring, fast onboarding, sharp coaching, and fierce protection of the bar
• Clinical Escalations: Lead escalation and on-call systems that help clinicians navigate complexity with confidence, speed, and sound judgments
• Quality Rhythm: Drive incident reviews, quality meetings, and continuous improvement loops that turn every learning into stronger clinical systems
• Record Quality: Oversee medical record evaluations that reinforce documentation excellence, clinical consistency, and high-quality client care

Sound Like You? 🎧

• Licensure: Board-certified psychiatrist or psychiatric PA or PMHNP
• Mission-Obsessed: Firsthand experience with altered states of consciousness
• Galvanizing Leader: Builds trust and drives change while holding clinicians to a high standard through direct feedback and decisive performance management
• Courageously Client-Centered: Willing to challenge convention and lead the team through changes in pursuit of better client outcomes and experiences
• Elite Clinician: Delivers exceptional clinical care and client experiences; perceived by clients as a warm, trusted expert
• AI-First: You harness AI like a superpower, blazing new trails, building faster, and expanding what’s possible
• High Agency: You don’t wait for the future – you build it now with clear thinking, bold action, and unstoppable ownership

Interview Process ✍

• Recruiter Screen
• Hiring Manager Interview
• Clinical Interview
• Career Story Interview
• Team Interviews
• Reference Calls

Benefits 🤝

• Psychedelic Therapy: 90% off Mindbloom for you and 40% off for your family
• Fully Remote: More freedom, flexibility, and deep work than you’ve ever experienced
• Culture: Annual company retreat and department offsites
• Time Off: Take what you need vacation and parental leave policy
• Insurance: Medical, dental, and vision insurance
• Retirement: Employer-sponsored 401k plan

Given Mindbloom’s funding and size, we heavily value the potential upside from equity in our compensation package. Further, note that Mindbloom has minimal hierarchy and titles, but the scope of the role and compensation will be reflective of your level. The estimated annual salary range for this role is $120,000 - $170,000 USD. The actual base salary may differ based on your current level of job-related skills and experience, and on market data changes. Total compensation for this role may vary depending on equity and sales incentives (for sales roles). Apply To This Job