Partnership Lead, Enterprise & Programs
About the role Independent publishers face a lot of the same challenges — but enterprise publishers face them at scale. They're managing multiple accounts, navigating digital transformation, and trying to align their business strategy with the tools and services they're investing in. They need more than support. They need a strategic partner who can see the whole picture. In addition to this one-to-one enterprise client support, local publishers need one-to-many programming that respects their limited time and drives meaningful results. They don't ned another webinar series - they need strategic, proven methods to defend their independence. The Partnership Lead, Enterprise & Programs, meets these needs. This is a full time, relationship-led role that sits at the intersection of digital strategy, audience development, and business outcomes to directly support Indiegraf's enterprise clients and design programming for the larger publisher network. You'll be making sure our publishers have the right strategy, are connected to the right people, and are getting real value from their relationship with Indiegraf. This role is responsible for building revenue-generating services and programs that drive results for publishers. What you'll do Own strategic relationships with Indiegraf's enterprise publisher clients (multi-account and high-value publishers) Act as the primary digital strategist for your portfolio — assessing each publisher's audience and advertising strategy, identifying gaps, and connecting clients to the right internal and external resources, including contractors Design and manage network programs that meaningfully benefit publishers Contribute to strategic work to grow enterprise and programming opportunities, including fundraising and sales efforts Create playbooks, training materials and case studies Collaborate closely with the Director of Local Media Partnerships and the fractional services team (audience and advertising) to deliver integrated, high-touch engagements Work alongside the Senior Director of Product Strategy & Enterprise Solutions for technical diligence when clients need deeper product guidance, ensuring our technology is serving our partners' goals — and that their services re aligned with what our platform can deliver Represent enterprise client needs internally — surfacing patterns, flagging risks, and advocating for the product changes that matter most to this segment Identify opportunities for value-add services to meet publishers’ needs What success looks like Enterprise publishers feel like Indiegraf sees them as partners, not just clients. Their digital strategy is sharper. Their technology is working for them. And when they need something — a fractional expert, a product fix, a strategic conversation — they know exactly who to call. Program participants can directly point to the value they have gained, and the Indiegraf network broadly adopts proven strategies. What we're looking for Experience in digital strategy, account management, or consulting — ideally in media or publishing Strong understanding of audience development and/or advertising strategy for digital publishers A connector by nature — you know when to bring in expertise rather than going it alone, and you're trusted by the people you work with Program management expertise, including trainings, managing timelines, creating deliverables and tracking results Comfortable working with enterprise or multi-account clients who have complex, layered needs Collaborative and comfortable across functions — this role touches product, services, customer support, and leadership Relationship-oriented for the long haul; enterprise client work requires continuity and trust built over time Spanish proficiency would be beneficial, though not required In line with Indiegraf's company values, we are seeking new team members who: Love learning and sharing. We believe that constantly testing, gathering data and listening to feedback drives innovation. You are willing to learn and share with humility and are obsessed with seeking feedback to refine your work. Are committed to equity and inclusion. Indiegraf is on a mission to change who owns media so that it better serves everyone. We want to work with people who are mindful of the power dynamics in everything they do and who contribute to an equitable work environment. Are energized by growth. Creating new products and processes is your thing. Being part of a big, ambitious vision excites you. You're not afraid of change. You love taking chances and being accountable to goals. Are always seeking ways to do things more efficiently. Indiegraf is scaling a network of independent news outlets that can succeed in markets where traditional news models fail because they are more efficient. Our team is obsessed with replicability, scalability and cost efficiency. Value a healthy work culture. We are a mission-driven, female-led company shaking up legacy news media dynamics. We work hard and unplug most weekends and during vacations. You want to contribute to a great culture that makes our team love Mondays. We are collaborative, and strive to win together as a team. About Indiegraf Indiegraf is a mission-driven technology company built by and for independent local media leaders. We serve large and small digital media, newspapers, radio stations and public media across the Americas, in both English and Spanish, with a special focus on underserved communities. We are a privately-held company, incorporated in Canada and the U.S., majority-owned by employees and impact investors who believe the future of local news is independent. Headquartered in Vancouver Canada, we launched in May 2020 and now support publishers globally in English and Spanish. Our mission is to defend independent journalism by reducing reliance on any single funder, revenue stream, audience platform or government, so local media can dictate their own future. Our vision is a world where every community is served by a resilient, sovereign news outlet—transforming local civic information from a fragile endeavour to a thriving pillar of democracy. Read more about us here. Applying For This Role We are committed to being a diverse and inclusive company. We encourage candidates with a range of perspectives, abilities, backgrounds and experience to apply. This job is fully remote with the possible, occasional, need for in-person gatherings in Vancouver. Applicants based anywhere in Canada or the US are welcome to apply. If you think this role sounds right for you but you don’t check all the boxes above, please apply anyway! All applications are reviewed by humans, and we’re happy to have a conversation with promising candidates. If you have a question you’d like to ask before you apply, you can book a 5 minute call with the hiring manager here. Please note, this isn’t an interview or an opportunity to promote yourself or bypass the application process in any way - it’s also not a test of your enthusiasm for the role, or your curiosity, and no judgement will be formed based on the type of questions you have. It’s really just a space to ask a question if you need to before you submit your application. To help make sure your application doesn’t get lost, please apply through bambooHR rather than sending a separate email or LinkedIn message. The application involves submitting your resume and answering a few questions about your experience. There is an optional cover letter if you want to add more context - you will not be dinged for skipping the cover letter if the questions already cover what you want to share. We are hoping to have this position start by July, 2026. Apply To This Job