Product Analytics Strategist – LATAM Customer Success, Growth Enablement, Bilingual Business Spanish, Technical Advisory & Data‑Driven Product Leadership

About arenaflex – Pioneering the Future of Digital Analytics

arenaflex is the leading digital analytics platform that empowers organizations to unlock the full potential of their products. With a global customer base of more than 4,300 enterprises—including industry leaders in technology, media, apparel, payments, and quick‑service dining—arenaflex provides self‑service visibility across the entire customer journey. Our platform captures trustworthy data, surfaces clear insights about user behavior, and accelerates action, enabling product, data, and marketing teams to deliver experiences that drive sustainable growth.

At arenaflex, we approach every challenge with humility, take ownership of our contributions, and nurture a growth mindset that pushes us to continuously improve ourselves, each other, and the value we bring to our customers and partners. Our commitment to diversity, equity, and inclusion (DEI) fuels innovative thinking, better problem‑solving, and stronger solutions for the diverse markets we serve.

Why This Role Matters

The Product Analytics Strategist embedded within our Customer Success organization plays a pivotal role in shaping the success of our LATAM enterprise customers. You will act as a trusted advisor to product executives, analytics leaders, and growth teams, guiding them to harness arenaflex’s capabilities to drive adoption, measurable outcomes, and long‑term value. This is a client‑facing position that blends strategic product insight with hands‑on analytics expertise, and it offers a unique opportunity to influence product strategy across multiple high‑growth markets.

Key Responsibilities

• Strategic Partnership: Collaborate with customers’ Product, Analytics, and Growth teams to define objectives, set strategy, and execute plans that move critical product metrics such as activation, retention, and conversion.
• Executive Advisory: Counsel senior stakeholders—including Chief Product Officers, VPs of Product, and Heads of Analytics—on leveraging arenaflex to inform roadmap decisions, prioritize experiments, and embed data‑driven thinking into product culture.
• Business Reviews & Deep‑Dive Sessions: Lead quarterly business reviews and in‑depth analytics workshops that showcase impact, surface new growth opportunities, and align on next‑step initiatives.
• Insight Translation: Convert product usage signals, health metrics, and cohort analyses into clear, actionable recommendations that improve user retention, activation, and conversion funnels.
• Cross‑Functional Collaboration: Partner with Sales, Product, and Services teams to channel customer feedback into product enhancements, adoption programs, and go‑to‑market strategies.
• Playbook Development: Codify best practices, frameworks, and playbooks that enable customers to scale evidence‑based product development across their organizations.
• Travel & On‑Site Engagement: Conduct up to 5‑10 days of travel per month to meet customers in person, deliver workshops, and strengthen relationships in key LATAM hubs.

Essential Qualifications

• 5+ years of experience in Product Management, Growth, or Product Analytics roles within SaaS or digital‑first environments.
• Hands‑on expertise with product analytics tools (e.g., arenaflex, Mixpanel, Google Analytics, Heap) to guide strategy and decision‑making.
• Demonstrated ability to drive core product metrics—activation, retention, conversion—through analytics‑driven prioritization and rapid experimentation.
• Track record of aligning roadmap bets to a clear KPI tree and delivering measurable business outcomes.
• Fluent business Spanish (required) with the ability to communicate complex technical concepts to senior, non‑technical audiences.
• Strong technical acumen: comfortable discussing events, properties, cohorts, basic experimentation, and implementation considerations; quick to learn new tools and collaborate with engineering and data teams.
• Exceptional communication and storytelling skills—able to turn sophisticated analysis into concise, executive‑level recommendations.

Preferred Qualifications & Additional Skills

• Experience working in a client‑facing Customer Success capacity, or a demonstrated ability to quickly adopt Customer Success playbooks.
• Familiarity with modern AI/LLM models, the ability to identify pragmatic product use cases, and an awareness of data privacy and responsible AI practices.
• Comfort experimenting with model APIs and integrating AI‑driven insights into product analytics workflows.
• Prior exposure to LATAM market dynamics, cultural nuances, and regulatory considerations.

Core Competencies for Success

• Analytical Rigor: Ability to dive deep into data, uncover hidden patterns, and translate findings into strategic actions.
• Strategic Vision: Think beyond immediate metrics to shape long‑term product roadmaps and growth strategies.
• Customer‑Centric Mindset: Prioritize the customer’s business objectives and champion their success throughout the engagement.
• Collaboration & Influence: Build strong relationships across cross‑functional teams and influence senior leaders without direct authority.
• Adaptability: Thrive in a fast‑moving environment, manage multiple priorities, and pivot quickly based on emerging insights.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its people. As a Product Analytics Strategist, you will have access to:

• Mentorship programs with senior product and analytics leaders.
• Continuous learning stipends for certifications, conferences, and online courses.
• Opportunities to contribute to arenaflex’s own product roadmap based on customer insights you gather.
• Pathways to senior advisory roles, product leadership positions, or specialized analytics consulting tracks.

Work Environment & Culture at arenaflex

Our culture is built on three core pillars: humility, growth mindset, and ownership. We celebrate curiosity, encourage knowledge sharing, and foster an environment where every voice is heard. arenaflex’s remote‑first philosophy allows you to work from preferred locations in Texas, Georgia, or South Florida while staying connected to a global team of innovators.

Key cultural highlights include:

• Regular “Ask Me Anything” sessions with executive leadership.
• Quarterly “Innovation Days” where teams showcase experimental projects.
• Inclusive employee resource groups that champion DEI initiatives.
• Well‑being programs that support mental health, physical fitness, and work‑life harmony.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain top talent. While exact figures vary by location and experience, you can expect:

• Base salary aligned with market benchmarks for senior analytics roles.
• Performance‑based bonuses tied to customer success outcomes.
• Comprehensive medical, dental, and vision coverage with 100% employer‑paid premiums on select plans.
• Flexible paid time off, paid holidays, and additional “wellness days.”
• Generous stipends for wellness, commuter benefits, learning & development, and home‑office setup.
• Robust parental leave (12‑20 weeks paid), fertility and adoption support, and backup childcare.
• Access to mental‑health coaching, therapy sessions, and One Medical membership (U.S. locations).
• Employee Stock Purchase Program (ESPP) and equity participation.
• Charitable giving grants and paid volunteer time off to support community initiatives.

Why Join arenaflex?

If you are passionate about turning data into strategic product decisions, love collaborating with senior leaders, and thrive in a fast‑growing, globally‑distributed environment, arenaflex is the place to accelerate your career. You will be part of a team that is recognized as the #1 product analytics solution for multiple quarters by independent research firms, celebrated in industry rankings, and praised by customers for delivering tangible business impact.

Our commitment to continuous innovation, employee growth, and inclusive culture means you will have the resources, mentorship, and autonomy to make a lasting impact on both our customers and the broader product analytics ecosystem.

Ready to Make an Impact?

We invite you to bring your expertise, curiosity, and bilingual fluency to arenaflex and help shape the future of product analytics for leading LATAM enterprises. Apply today and embark on a journey where data meets strategy, and every insight drives real‑world success.