Technology Vendor Management Specialist (IT Vendor Management – Entry)

About WSDOT The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, leads an award-winning Active Transportation Plan, holds the record for the world’s widest tunneling project, and operates the largest ferry system in the nation! The Opportunity WSDOT is seeking a Technology Vendor Management Specialist to support the agency’s continuous modernization efforts by coordinating third-party technology services, contracts, and vendor relationships that deliver reliable and compliant Information and Operational Technology solutions. This role will assist with vendor management projects, monitor contract and procurement activities, support technology acquisitions from planning through implementation, and collaborate with internal teams, leadership, and external partners to ensure services align with agency standards, policies, and business needs. Working under the guidance of senior staff, the position will contribute to research, analysis, reporting, and process improvement while helping manage RFx activities and enterprise IT contracts across the organization. A strong candidate will demonstrate foundational knowledge of IT and procurement practices, analytical and organizational skills, customer service orientation, and the ability to manage priorities and build effective working relationships. What to Expect Among the varied range of responsibilities held within this role, the Technology Vendor Management Specialist will:

• Support WSDOT IT vendor management activities in compliance with strategic, tactical, and operational plans.
• Research available technologies, analyze for fit within the existing environment, and identify proper technical criteria and requirements for selection.
• Collaborate with internal partners including project and business resources, sourcing, and procurement to develop criteria and best practices for vendor selection.
• Serve as an internal and external contact regarding system and service requirements, coordinate issues across multiple technology disciplines and report findings to Technology Vendor Management team.
• Maintain effective processes for vendor contractual obligations to ensure their efficacy in meeting customer needs.
• Implement and administer the Technology Vendor Management (TVM) Applications.
• Support the TVM Application and provide training, support and troubleshooting for users.

Qualifications

To be considered for this opportunity, the following are required: Contract & Vendor Management

• Proficient in managing the technology vendor management lifecycle of monitoring contractual obligations of technology vendors including market research, vendor selection and onboarding, performance and end-of-life processes.
• Ability to improve stakeholder and vendor education and establish processes to ensure alignment with agency-wide technology strategies and vendor management goals. Technical Business Process Analysis
• Demonstrated experience formulating and defining vendor management systems scope and objectives through research and fact-finding, develop or modify moderately complex information systems. Technical Consulting & Customer Support
• Skilled in researching different technology and providing technical consultation to internal stakeholders, advising on IT solutions that meet functional, operational, and strategic needs.
• Proven ability to communicate complex technical information clearly and effectively to non-technical users. Technical & Operational Knowledge
• Working knowledge and proficiency of hardware and software technologies commonly used in enterprise environments, such as Microsoft Office Suite, SharePoint, Power BI, and Azure DevOps, including their functions and support needs.
• Demonstrated proficiency in identifying issues, inconsistencies, or risks in technical specifications and contract documents. Attention to Detail & Quality Assurance
• Skilled in reviewing and editing vendor management documentation and contracts to identify and correct errors, omissions, and inconsistencies.
• Ability to assess technical and contractual documentation. Time & Task Management
• Demonstrated ability to complete assignments within established timelines and monitor priorities across concurrent projects and vendor engagements.
• Skilled in working independently and proactively to ensure high-quality outcomes in dynamic, deadline-driven environments. Growth Mindset
• Actively demonstrates a commitment to learning and growth. Service-Oriented
• Takes action to meet the needs of others. It is preferred that qualified candidates also have: Extensive Technology Foundations
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