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Senior Director Analyst – CRM, Sales, Marketing, Customer Service & Support

Work from home Full-time role Hiring

Job Description:

  • Create innovative and thought provoking insights content
  • Develop new insights and ideas through thought leadership
  • Research, analyze and predict market trends to provide actionable insights
  • Create and deliver high value presentation materials for Gartner events
  • Support BTI and Sales; provide sales support serving as voice of the market Requirements:
  • Bachelor's degree or equivalent experience; Graduate degree preferred
  • 12+ years of relevant field or industry experience
  • Deep expertise in CRM platforms and customer engagement architectures
  • Proven ability to analyze and anticipate CRM market trends
  • Demonstrated experience advising or leading CRM functions at technology vendors or consulting firms
  • Comprehensive knowledge of the global CRM landscape
  • Strong organizational skills; ability to work under tight deadlines
  • Strong written and verbal proficiency, analytical and presentation skills Benefits:
  • Competitive salary
  • Generous PTO
  • 401k match up to $7,200 per year
  • Opportunity to purchase company stock at a discount Apply tot his job Apply To this Job

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