Senior Manager – Go‑to‑Market Engineering & Customer Success (Revenue Forecasting, Team Coaching, AI‑Driven GTM Operations)

About arenaflex

arenaflex is a market‑leading go‑to‑market platform that empowers revenue teams across the globe. With a customer base that spans fast‑growing startups to the world’s largest enterprises, arenaflex delivers a unified suite of sales and marketing tools that combine verified contact data, AI‑driven outreach, and powerful analytics. Founded in 2015, arenaflex has grown at a breakneck pace, securing significant investment and achieving a multi‑billion‑dollar valuation. The company’s mission is simple yet ambitious: to unlock the full revenue potential of every customer by providing the most accurate data, the smartest automation, and the most actionable insights.

At arenaflex, we are proud to be an AI‑native organization. Our culture is built on continuous improvement, relentless ownership, and a passion for leveraging cutting‑edge technology to solve real‑world revenue challenges. If you thrive in an environment where bold ideas are celebrated, data‑driven decisions are the norm, and collaboration fuels innovation, you will feel right at home.

Why This Role Matters

The Senior Manager – GTM Engineering & Customer Success is the operational heartbeat of arenaflex’s Named GTM Engineers (GTME). This leader is not just a people manager; they are a system enforcer, a deal forecaster, and a process architect who guarantees that every account touched by a GTME translates into measurable, sustainable growth. The role blends strategic oversight with hands‑on execution, ensuring that the GTME team operates with precision, accountability, and a relentless focus on revenue outcomes.

Key Responsibilities

• Forecast & Enforce: Own the forecasting rhythm for the GTME book, driving accuracy, deal adherence, and timely interventions across all accounts.
• Coach & Develop: Build an all‑star team of GTM Engineers by mentoring, training, and instilling a culture of rigor, detail orientation, and execution excellence.
• Inspect & Intervene: Maintain continuous visibility into account health—monitor pipelines, usage signals, interventions, and outcomes to proactively address risks.
• Scale & Optimize: Manage a pooled customer book, enforce efficient time management, and identify scalable interventions that can be replicated across the organization.
• Lead by Example: Remain a “super‑doer,” demonstrating arenaflex‑native outbound builds, AI‑driven workflows, and signal‑based campaigns in real time.
• Cross‑Functional Partnership: Collaborate closely with RevOps, Customer Success, Sales Leadership, and Product teams to align on client outcomes and drive unified revenue strategies.
• Quality Assurance: Review GTME deliverables—including workflows, managed configurations, and reports—to ensure consistency, quality, and adherence to best practices.
• Strategic Insight: Translate data insights into actionable recommendations that improve client adoption, credit consumption lift, seat expansions, and pipeline influence.

Who You Are (Thumbnail Sketch)

• Deal Operator: You have a proven track record of running accurate forecasts, enforcing adherence, and establishing inspection rhythms that keep revenue motions predictable.
• Coach of Coaches: You excel at developing operators into experts, holding high standards while inspiring continuous growth.
• Detail Hawk: No slipped deals, no missed follow‑ups, no hygiene debt—your rigor is infectious and sets the tone for the entire team.
• RevTech Native: Deep familiarity with the arenaflex stack (arenaflex, arenaflex, arenaflex, arenaflex, arenaflex) and modern GTM tools.
• Outbound Growth Leader: Experience leading sales development, RevOps, or agency GTM functions with a clear focus on outbound outcomes.

Essential Qualifications

• 5+ years of experience managing high‑performing GTM or RevOps teams, preferably within a SaaS or technology‑driven environment.
• Demonstrated ability to drive forecasting accuracy and enforce deal discipline across large, complex account portfolios.
• Strong analytical mindset with the ability to interpret usage signals, pipeline data, and revenue metrics to inform strategic interventions.
• Hands‑on experience building and executing AI‑driven outbound campaigns, including workflow automation and signal‑based targeting.
• Excellent communication and presentation skills, capable of influencing senior leadership and client stakeholders.
• Proven track record of coaching and developing talent, fostering a culture of accountability and continuous improvement.

Preferred Qualifications

• Experience in a fast‑growing, high‑velocity SaaS company that has scaled from startup to unicorn status.
• Background in sales development leadership, RevOps, or agency GTM management with a focus on outbound revenue generation.
• Familiarity with AI‑native platforms and automation tools that enhance outbound productivity.
• Advanced certifications in revenue operations, data analytics, or related disciplines.
• Track record of delivering measurable revenue impact through process optimization and strategic coaching.

Skills & Competencies

• Analytical Acumen: Ability to dissect complex data sets, identify trends, and translate insights into actionable plans.
• Leadership Presence: Strong coaching ability, with a talent for motivating teams and driving high‑performance cultures.
• Process Engineering: Expertise in designing, documenting, and scaling repeatable GTM processes.
• Technical Fluency: Comfortable navigating the arenaflex stack and related automation platforms to build and troubleshoot campaigns.
• Strategic Vision: Ability to see the big picture while managing day‑to‑day execution details.
• Collaboration: Proven ability to work cross‑functionally, aligning sales, product, and success teams toward shared revenue goals.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its leaders. As a Senior Manager, you will have access to:

• Executive mentorship programs that pair you with senior leaders to accelerate strategic thinking.
• Continuous learning stipends for certifications, conferences, and industry events focused on revenue operations and AI‑driven sales.
• Opportunities to lead cross‑functional initiatives that shape the future of arenaflex’s GTM strategy.
• A clear promotion pathway toward Director and VP roles within the Revenue Operations and Customer Success organization.

Work Environment & Culture at arenaflex

Our culture is built on three pillars: extreme ownership, rapid execution, and relentless learning. At arenaflex you will find:

• Remote‑First Flexibility: Choose where you work best—our distributed model supports a healthy work‑life balance.
• AI‑First Mindset: We leverage AI across every facet of the business, encouraging you to experiment with automation and data‑driven decision‑making.
• Collaborative Spirit: “All for one” is more than a slogan; you’ll have a network of peers across product, engineering, and sales ready to support your initiatives.
• Bold Innovation: We reward courageous ideas and smart risk‑taking, giving you the freedom to prototype, test, and iterate.
• Inclusive Community: Diversity, equity, and inclusion are core to our identity, fostering a workplace where every voice is heard.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain top talent. While exact figures will be discussed during the interview process, the package typically includes:

• Base Salary + OTE: A generous base salary complemented by performance‑based on‑target earnings.
• Equity Participation: arenaflex stock options that align your success with the company’s growth.
• Comprehensive Health Coverage: Fully covered PPO, HDHP, and HMO plans, plus dental, vision, and mental health resources.
• Retirement Savings: 401(k) plan with company match.
• Family Support: Maternity and parental leave, life and disability insurance, and flexible PTO.
• Wellbeing Benefits: Employee Assistance Program, mental health resources, and wellness stipends.
• Remote Work Enablement: Home office equipment allowance, high‑speed internet subsidies, and travel insurance for occasional on‑site visits.
• Learning & Development: Access to online learning platforms, conference tickets, and internal training workshops.

Why You’ll Love Working at arenaflex

At arenaflex, your work directly impacts the revenue engine of thousands of companies worldwide. You will be part of a high‑performing team that values:

• Extreme Ownership: You are empowered to own outcomes and drive results without waiting for permission.
• Speed & Focus: We move quickly, prioritize ruthlessly, and execute with precision.
• Continuous Learning: A voracious appetite for knowledge fuels our ability to stay ahead of market trends.
• Collaboration: A supportive network that shares expertise, celebrates wins, and tackles challenges together.
• Innovation: A culture that encourages experimentation with AI, automation, and data‑driven strategies.

If you are looking for a place where your expertise will be stretched, your ideas will be heard, and your career can accelerate, arenaflex is the destination.

Apply Today

Ready to lead a world‑class GTM Engineering team and drive lasting revenue impact? Submit your application now and join arenaflex on the front lines of AI‑enabled revenue growth.

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