Customer Order & Data Entry Specialist – Hybrid Role in Sterling, VA – Supply Chain & CMMS Operations at arenaflex

About arenaflex

arenaflex is a leading provider of advanced technology solutions for government, defense, and intelligence agencies. With a legacy of delivering mission‑critical services, arenaflex combines deep industry expertise with innovative thinking to support complex projects that protect national security and drive forward the future of technology. Our teams work side‑by‑side with clients in labs, field sites, and command centers, ensuring that every operation runs smoothly, securely, and efficiently. If you thrive in a dynamic environment where precision, reliability, and continuous improvement matter, arenaflex offers the platform to grow your career while contributing to the nation’s most important missions.

Why This Role Matters

In today’s fast‑paced supply‑chain landscape, accurate data entry and order processing are the backbone of mission success. As a Customer Order & Data Entry Specialist at arenaflex, you will be the critical link between customer demand, internal logistics, and government reporting systems. Your work will directly impact the timeliness of deliveries, the integrity of procurement records, and the overall satisfaction of our federal partners.

Key Responsibilities

• Follow detailed technical procedures to manage customer order requests, CMMS (Computerized Maintenance Management System) purchase requisitions (PR) and purchase orders (PO), and database updates.
• Enter and validate data for both manual and automated supply chain systems, ensuring accuracy across multiple platforms.
• Process CMMS purchase orders into BPM (Business Process Management) and SC360 systems, maintaining consistency and compliance with federal guidelines.
• Maintain the BPM repository by archiving files, attaching required documentation, and updating system fields as needed.
• Create customer orders and purchase requisitions in arenaflex’s SC360 system, adhering to established naming conventions and data standards.
• Perform daily double‑checks of all orders to identify and correct errors before they affect downstream processes.
• Process proof of deliveries (POD) and ensure that shipment information is accurately reflected in government reporting tools.
• Update shipped order status in the designated government system, providing real‑time visibility to stakeholders.
• Provide timely feedback to customers, track inquiries, resolve part discrepancies, and review PR/PO data for completeness.
• Collaborate with cross‑functional teams—including logistics, procurement, and IT—to streamline workflows and improve data integrity.
• Assist with ad‑hoc projects, such as data audits, process documentation, and continuous‑improvement initiatives, as assigned by supervisors.

Essential Qualifications

• Education: High school diploma or equivalent is required; additional coursework or certifications in business administration, supply chain management, or related fields is a plus.
• Experience: Minimum of 2 years of hands‑on data entry or order‑processing experience, preferably within a government or defense contracting environment.
• Clearance: Ability to obtain a Secret security clearance is mandatory; candidates must be U.S. citizens.
• Technical Proficiency: Demonstrated ability to navigate CMMS, BPM, and SC360 platforms, or comparable enterprise resource planning (ERP) tools.
• Attention to Detail: Proven track record of delivering error‑free data entry and maintaining meticulous records.
• Communication Skills: Strong written and verbal communication abilities to interact with internal teams and external customers.

Preferred Qualifications & Additional Skills

• Associate’s or Bachelor’s degree in Business, Information Systems, or a related discipline.
• Experience with government procurement processes, including familiarity with Federal Acquisition Regulation (FAR) guidelines.
• Certification in data management or supply chain (e.g., APICS CPIM, Certified Data Professional).
• Proficiency in Microsoft Office Suite, especially Excel for data analysis and reporting.
• Ability to work independently in a hybrid environment while maintaining high productivity.
• Strong problem‑solving mindset, with the capacity to identify root causes and propose corrective actions.

Core Competencies for Success

• Organizational Skills: Ability to prioritize multiple tasks, meet deadlines, and manage competing demands without sacrificing quality.
• Analytical Thinking: Comfort interpreting data trends, spotting inconsistencies, and making data‑driven recommendations.
• Team Collaboration: Willingness to partner with logistics, procurement, and IT teams to achieve shared objectives.
• Adaptability: Flexibility to adjust to evolving processes, new software tools, and shifting mission priorities.
• Ethical Conduct: Commitment to maintaining confidentiality, data security, and compliance with all regulatory requirements.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a Customer Order & Data Entry Specialist, you will have access to:

• Structured onboarding programs that cover arenaflex’s mission, systems, and security protocols.
• Continuous learning pathways, including tuition assistance for relevant certifications and degree programs.
• Mentorship from seasoned professionals in supply chain, procurement, and defense contracting.
• Opportunities to transition into advanced roles such as Supply Chain Analyst, Procurement Specialist, or Operations Manager.
• Cross‑training initiatives that expose you to broader aspects of mission support, including logistics planning and contract administration.

Work Environment & Culture at arenaflex

Our hybrid work model blends the flexibility of remote work with the collaborative energy of on‑site teamwork. Employees enjoy a supportive atmosphere that values:

• Innovation: Encouraging creative solutions to complex logistical challenges.
• Integrity: Upholding the highest standards of honesty and accountability.
• Inclusivity: Fostering a diverse workplace where every voice is heard.
• Mission‑Focus: Aligning daily tasks with the broader goal of safeguarding national interests.
• Work‑Life Balance: Offering flexible schedules, generous paid time off, and wellness resources.

Compensation, Perks & Benefits

arenaflex provides a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses tied to individual and team achievements.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings options with company matching contributions.
• Paid parental leave, sick leave, and vacation time.
• Employee assistance programs, mental‑health resources, and wellness initiatives.
• Access to cutting‑edge technology and secure workstations for hybrid employees.
• Opportunities for travel to client sites (if required) and participation in industry conferences.

Application Process

Ready to become a vital part of arenaflex’s mission‑driven team? Follow these steps to apply:

1. Submit your updated resume highlighting relevant data entry and supply‑chain experience.
2. Complete the online application questionnaire, ensuring you indicate your eligibility for a Secret clearance.
3. Prepare to discuss your experience with CMMS, BPM, and SC360 systems during the interview process.
4. Upon selection, you will undergo a background investigation and clearance adjudication.

arenaflex is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Join arenaflex Today

If you are detail‑oriented, thrive in a structured yet innovative environment, and are eager to support critical government missions, we invite you to apply now. Become part of a team that delivers excellence, transforms technology, and ensures a safer tomorrow.