Second‑Shift Front End Pharmacy Technician – Data Entry, Customer Service & Medication Accuracy Specialist at arenaflex

About arenaflex – A Heart‑Centred Leader in Health Care

At arenaflex, we believe that health care is most effective when it’s delivered with compassion, precision, and a genuine commitment to the people we serve. Our purpose—“Bringing our heart to every moment of your health”—guides every decision, from the way we design our pharmacy services to how we empower our employees to innovate and grow. As a trusted partner to skilled‑nursing facilities, assisted‑living communities, and chronic‑care settings, arenaflex combines cutting‑edge technology with a human‑centric approach, ensuring that patients receive safe, timely, and personalized medication care.

Why This Role Matters

The Second‑Shift Front End Pharmacy Technician position is a cornerstone of our medication dispensing workflow. Working the 2nd shift (3:30 PM – 12:00 AM), you will be the first line of defense in order entry, ensuring that every prescription is entered accurately, verified for safety, and processed efficiently. Your dedication directly impacts patient outcomes, supports pharmacists in delivering optimal care, and reinforces arenaflex’s reputation for excellence in the long‑term care pharmacy sector.

Position Summary

As a Front End Pharmacy Technician at arenaflex, you will collaborate closely with pharmacists, fellow technicians, and the broader health‑care team to:

• Enter prescription orders with meticulous attention to detail.
• Verify dosage calculations, allergy information, and potential drug interactions.
• Tri­age internal customer service requests, prioritizing based on urgency and department.
• Maintain accurate, up‑to‑date patient records in compliance with regulatory standards.
• Assist in the timely review and processing of narcotic prescriptions.
• Provide exceptional, patient‑focused service to internal stakeholders.

Key Responsibilities

Order Entry & Verification

• Accurately input prescription data into the pharmacy management system, ensuring all required fields are completed.
• Calculate and confirm correct medication dosages, taking into account patient weight, age, renal function, and other clinical parameters.
• Identify and flag potential drug‑drug interactions, therapeutic duplications, and allergy concerns, communicating findings promptly to the dispensing pharmacist.
• Perform final checks on entered orders before they move to the dispensing stage, adhering to arenaxflex’s quality‑control protocols.

Customer Service & Communication

• Serve as the primary point of contact for internal requests from nursing staff, physicians, and other care team members.
• Prioritize and triage service tickets by department, urgency, and required response, ensuring rapid resolution of critical issues.
• Document all communications clearly in the patient’s electronic record, maintaining a transparent audit trail.
• Provide courteous, knowledgeable assistance to colleagues, reinforcing arenaflex’s culture of collaboration.

Regulatory & Compliance Support

• Assist in the timely review and documentation of controlled substance (narcotic) prescriptions, ensuring compliance with DEA and state regulations.
• Maintain accurate, confidential patient records in accordance with HIPAA and other privacy standards.
• Participate in routine audits, inventory checks, and quality‑assurance activities to uphold the highest standards of pharmacy practice.

Essential Qualifications

• Certified, licensed, or registered pharmacy technician status as required by state law.
• Minimum of one (1) year of experience working as a pharmacy technician in a fast‑paced environment.
• High school diploma or GED; additional pharmacy‑related coursework is a plus.
• Proficiency with pharmacy computer systems and basic data‑entry software.
• Strong mathematical skills for dosage calculations and inventory management.
• Excellent verbal and written communication abilities.
• Demonstrated ability to work independently while maintaining a team‑oriented mindset.

Preferred Qualifications & Additional Skills

• PTCB (Pharmacy Technician Certification Board) National Certification.
• Prior experience in long‑term care or skilled‑nursing‑facility pharmacy settings.
• Familiarity with controlled‑substance handling procedures and regulatory reporting.
• Experience using electronic health record (EHR) platforms and automated dispensing cabinets.
• Customer‑service experience in a healthcare environment, with a focus on internal stakeholder satisfaction.

Core Skills & Competencies for Success

• Attention to Detail: Ability to spot discrepancies and prevent errors before they affect patient care.
• Analytical Thinking: Quickly assess prescription data, identify red flags, and recommend corrective actions.
• Time Management: Effectively juggle multiple tasks during the busy 2nd‑shift window while meeting strict deadlines.
• Team Collaboration: Work seamlessly with pharmacists, nurses, and other support staff to achieve shared goals.
• Adaptability: Thrive in a dynamic environment where priorities can shift rapidly based on patient needs.
• Professional Integrity: Uphold confidentiality, ethical standards, and compliance with all regulatory requirements.

Career Growth & Learning Opportunities

arenaflex is committed to investing in the professional development of its employees. As a Front End Pharmacy Technician, you will have access to:

• On‑the‑job mentorship from experienced pharmacists and senior technicians.
• Paid tuition assistance for advanced pharmacy certifications or related health‑care courses.
• Regular training workshops on emerging pharmacy technologies, medication safety, and regulatory updates.
• Clear pathways to senior technician roles, supervisory positions, or specialized pharmacy practice areas.
• Opportunities to participate in cross‑functional projects that influence arenaflex’s strategic initiatives.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage ranging from $17.00 to $28.46, commensurate with experience, education, and geographic location. In addition to base pay, eligible employees enjoy a comprehensive benefits package that includes:

• Medical, dental, and vision coverage with multiple plan options.
• Employer‑matched 401(k) retirement savings plan and an Employee Stock Purchase Plan.
• Fully‑paid term life insurance, short‑term and long‑term disability coverage.
• Generous paid time off (PTO), vacation accrual, and paid holidays aligned with state regulations.
• Well‑being programs such as mental‑health resources, fitness subsidies, and employee assistance services.
• Discounts on arenaflex retail stores and partner programs, helping you and your family save on everyday purchases.
• Continuous learning resources, including free development courses and access to industry webinars.

Work Environment & Culture at arenaflex

Our 2nd‑shift team operates in a collaborative, supportive environment where every voice matters. arenaflex fosters a culture built on:

• Heart‑Centred Service: We place empathy and patient safety at the core of everything we do.
• Innovation: Employees are encouraged to share ideas that improve processes, technology, and patient outcomes.
• Inclusivity: A diverse workforce where respect, humility, and curiosity drive daily interactions.
• Recognition: Regular acknowledgment of achievements through awards, peer‑recognition programs, and career milestones.
• Sustainability: Commitment to environmentally responsible practices across all arenaflex locations.

Application Process & Next Steps

If you are ready to bring your heart, skill set, and dedication to a role that truly makes a difference, we invite you to apply today. Join arenaflex’s 2nd‑shift pharmacy team and become part of a mission‑driven organization that values your growth, well‑being, and professional excellence.

Apply now and start a rewarding career where every prescription you process contributes to better health outcomes for patients across the nation.