Data Entry and Timesheet Verification Specialist – High‑Volume PCA Payroll Processing – Stoughton, Springfield & Danvers, MA – arenaflex

About arenaflex

arenaflex is a leading provider of human services support, dedicated to empowering individuals with disabilities through innovative care coordination and robust administrative solutions. With a strong presence across Massachusetts, arenaflex partners with state agencies, community organizations, and private providers to ensure that personal care assistants (PCAs) receive timely, accurate compensation while maintaining the highest standards of compliance and client safety. Our mission-driven culture blends compassion with operational excellence, offering employees a rewarding environment where every detail matters and every contribution drives meaningful impact.

Position Overview

We are seeking a meticulous and proactive Data Entry and Timesheet Verification Specialist to join our dynamic payroll operations team. This role is pivotal in processing high‑volume PCA timesheets for the Stoughton, Springfield, and Danvers regions of Massachusetts. The successful candidate will combine strong technical aptitude with an eye for detail, ensuring that every timesheet is accurately captured, verified, and entered into our payroll system while adhering to strict confidentiality and regulatory standards.

Key Responsibilities

• Review electronic PCA timesheets generated by OCR (Optical Character Recognition) software, confirming that all required fields are complete and accurate.
• Perform high‑volume manual entry of timesheets into arenaflex’s payroll platform, applying appropriate coding and rate structures.
• Investigate and resolve discrepancies, missing data, or anomalies in timesheets, collaborating with supervisors, care providers, and payroll staff as needed.
• Document and track all investigation outcomes, ensuring transparent audit trails for future reference.
• Report any suspected incidents of consumer sexual or physical abuse, neglect, or other violations to the Disabled Person Protection Commission (DPPC) in accordance with state law.
• Maintain strict confidentiality of all client, employee, and financial information, following HIPAA and state privacy regulations.
• Assist the Timesheet Management Supervisor with ad‑hoc projects, data analysis, and process improvement initiatives.
• Continuously update knowledge of the Fiscal Intermediary Program and the PCA Program to ensure compliance with evolving regulations.
• Provide timely feedback to the OCR development team on software accuracy, helping to refine automated data capture processes.
• Participate in regular team meetings, sharing insights and best practices to enhance overall operational efficiency.

Essential Qualifications

• Education: High School Diploma or equivalent; additional coursework in business administration, accounting, or related fields is a plus.
• Technical Proficiency: Demonstrated experience with office equipment (computers, scanners, printers, fax machines) and familiarity with payroll or HRIS software.
• Typing Speed & Accuracy: Minimum 60 words per minute with a high degree of accuracy; experience with ten‑key data entry is highly desirable.
• Analytical Skills: Ability to interpret OCR‑generated data, identify missing or inconsistent information, and apply logical problem‑solving techniques.
• Confidentiality & Ethics: Proven track record of handling sensitive information responsibly and adhering to privacy regulations.
• Attention to Detail: Consistently produces error‑free work, even under tight deadlines and high‑volume conditions.
• Team Orientation: Strong collaborative mindset, willing to support colleagues and share knowledge to achieve collective goals.
• Self‑Motivation & Dependability: Demonstrates punctuality, reliability, and a proactive approach to learning new processes.
• Regulatory Knowledge: Basic understanding of the Fiscal Intermediary Program and PCA Program requirements.

Preferred Experience & Skills

• Prior experience in a high‑volume data entry or payroll environment, especially within human services or healthcare sectors.
• Proficiency with Microsoft Excel, including formulas, pivot tables, and basic data manipulation.
• Experience using OCR tools and an ability to troubleshoot common recognition errors.
• Familiarity with state‑mandated reporting requirements for disability services.
• Excellent written and verbal communication skills, enabling clear interaction with care providers, supervisors, and external agencies.
• Ability to adapt quickly to evolving software platforms and procedural updates.
• Demonstrated commitment to continuous improvement, with suggestions for workflow enhancements welcomed.

Work Environment & Physical Demands

Our team operates from a professional office setting in Massachusetts, equipped with standard office technology. The role involves prolonged periods of sitting at a workstation, frequent use of a keyboard and mouse, and occasional standing or walking to retrieve documents. Physical demands include the ability to talk and hear clearly, manipulate small objects (e.g., handling paperwork, using a ten‑key pad), and reach for equipment within a typical office layout. No travel is required for this position.

Compensation & Benefits

arenaflex offers a competitive hourly wage commensurate with experience, along with a comprehensive benefits package that may include:

• Medical, dental, and vision insurance options.
• Retirement savings plans with employer matching contributions.
• Paid time off (vacation, sick leave, and holidays) to support work‑life balance.
• Employee assistance programs (EAP) for personal and professional support.
• Opportunities for tuition reimbursement and professional development.
• Access to wellness initiatives, including fitness discounts and mental‑health resources.

Career Development & Learning Opportunities

At arenaflex, we invest in our people. As a Data Entry and Timesheet Verification Specialist, you will have pathways to advance within the payroll and finance functions, such as:

• Cross‑training in payroll processing, compliance auditing, and financial reporting.
• Mentorship programs pairing you with senior analysts and managers.
• Certification support for relevant credentials (e.g., Certified Payroll Professional, Microsoft Office Specialist).
• Participation in process‑improvement projects that can lead to leadership roles.
• Regular workshops on regulatory updates, data security, and emerging technologies in automation.

Company Culture & Values at arenaflex

Our culture is built on respect, integrity, and a shared commitment to serving individuals with disabilities. We celebrate diversity, encourage open communication, and foster an inclusive environment where every employee feels valued. arenaflex promotes a collaborative atmosphere, recognizing that the accuracy of timesheet data directly impacts the quality of care delivered to our clients. Employees are empowered to voice ideas, take ownership of their work, and contribute to a mission that makes a tangible difference in the community.

Equal Opportunity Employment

Equal Employment Opportunity is a fundamental principle at arenaflex. Employment decisions are based on professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability, or any other characteristic protected by law. Reasonable accommodations are available for individuals with disabilities to perform essential job functions.

Application Process

If you are detail‑oriented, thrive in a fast‑paced environment, and are passionate about supporting the vital work of PCAs, we invite you to apply today. Please submit your resume and a brief cover letter outlining your relevant experience and why you are excited to join arenaflex. Our recruitment team will review applications promptly and contact qualified candidates for the next steps.

Join arenaflex and Make an Impact

By becoming part of arenaflex’s payroll operations, you play a crucial role in ensuring that caregivers are compensated accurately and on time, directly influencing the quality of life for countless individuals across Massachusetts. Your dedication to precision and integrity helps us uphold the highest standards of service delivery. We look forward to welcoming a motivated professional who shares our commitment to excellence and compassion.

Apply Now and start your rewarding career with arenaflex today!