Part‑Time Data Entry Specialist – Data Operations & Evaluation Support at arenaflex (Burlington, MA)

About arenaflex

arenaflex is a forward‑thinking organization that leverages data to amplify impact across the nonprofit and social‑service sectors. With a mission to turn raw information into actionable insights, arenaflex partners with community leaders, government agencies, and private‑sector innovators to design, implement, and evaluate programs that create measurable change. Our Evaluation department sits at the heart of this effort, ensuring that every piece of data—whether qualitative narratives from interviews or quantitative metrics from surveys—contributes to a clearer picture of success and areas for growth.

Why Join arenaflex?

Working at arenaflex means becoming part of a collaborative, purpose‑driven team that values curiosity, precision, and continuous learning. We foster an inclusive environment where every voice matters, and we celebrate the diverse backgrounds that enrich our collective problem‑solving abilities. Whether you are a seasoned data professional or an emerging talent eager to sharpen your analytical skills, arenaflex offers a supportive setting that encourages you to take initiative, ask insightful questions, and grow alongside passionate colleagues.

Key Responsibilities

As a Part‑Time Data Entry Specialist within the Evaluation department, you will be instrumental in managing the full data lifecycle. Your day‑to‑day duties will include, but are not limited to:

• Data Collection & System Support: Create and maintain event records in Salesforce, upload raw data files, and ensure data collection forms are up‑to‑date for trainings and community events.
• Survey & Form Administration: Assist staff in deploying surveys via Qualtrics, monitor response rates, and act as the primary point of contact for paperwork and survey completion.
• Data Processing & Entry: Receive, organize, scan, and file paperwork; accurately input data into Salesforce, Qualtrics, and other designated platforms with meticulous attention to detail.
• Task Coordination: Review incoming data, assign follow‑up tasks to Navigators, and manage web‑based leads, directing them to the appropriate team members.
• Data Security & Compliance: Follow established data security protocols, ensuring confidentiality and integrity of all information handled.
• Reporting & Auditing: Run and audit Salesforce reports for accuracy, assist in drafting internal and external reports, and contribute to data visualizations using Excel charts or Salesforce dashboards.
• Collaboration & Communication: Maintain regular communication with the Director of Evaluation, documenting progress in Excel, SharePoint, or other tracking tools; participate in Slack and Zoom discussions to stay aligned with project goals.
• Research Support (Optional): Contribute to research projects, perform preliminary analyses of qualitative and quantitative data, and help design visual representations of findings.

Essential Qualifications

To thrive in this role, candidates should demonstrate the following core competencies:

• High school diploma or equivalent; additional coursework in data analytics, research methods, or statistics is highly valued.
• At least one year of hands‑on data entry experience, preferably within a nonprofit, academic, or program‑evaluation context.
• Intermediate to advanced proficiency with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and the Windows operating system.
• Demonstrated ability to operate office equipment such as printers, scanners, and copiers efficiently.
• Exceptional oral and written communication skills in English, with a proven track record of clear, concise documentation.
• Strong organizational abilities, a keen eye for detail, and a self‑motivated work ethic that enables you to meet deadlines consistently.
• Comfortable collaborating across teams, taking initiative, and asking thoughtful questions to improve processes.

Preferred Qualifications & Skills

While not mandatory, the following experiences and abilities will set you apart:

• Familiarity with Salesforce, Qualtrics, or MailChimp, or a demonstrated interest in learning these platforms quickly.
• Experience managing web‑based leads, event registrations, or volunteer sign‑ups through online forms.
• Basic knowledge of data visualization techniques, including the creation of charts, graphs, and dashboards in Excel or Salesforce.
• Exposure to program evaluation concepts, analytics, or nonprofit communications.
• Proficiency with collaboration tools such as Slack, Zoom, or Microsoft Teams.
• Ability to work independently for an average of 20 hours per week while maintaining high productivity and quality standards.

Skills and Competencies for Success

• Analytical Mindset: Ability to interpret both qualitative narratives and quantitative metrics, spotting trends and anomalies.
• Technical Agility: Quick adaptation to new software, data collection tools, and reporting platforms.
• Communication Excellence: Clear articulation of data‑related issues to both technical and non‑technical stakeholders.
• Team Collaboration: Proactive engagement with cross‑functional teams, ensuring data flows smoothly between departments.
• Integrity & Confidentiality: Strict adherence to data security best practices and ethical handling of sensitive information.

Career Development & Learning Opportunities

arenaflex is committed to your professional growth. As a part‑time team member, you will gain exposure to a broad spectrum of data‑driven initiatives, from event registration systems to comprehensive program evaluations. You will have access to internal training sessions on Salesforce administration, Qualtrics survey design, and data visualization best practices. Additionally, arenaflex encourages participation in external webinars, industry conferences, and certification programs that align with your career aspirations. Your contributions will be recognized, and high‑performing individuals may be considered for expanded responsibilities, including full‑time roles, project leadership, or specialized analyst positions.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage commensurate with experience, along with a flexible schedule that accommodates academic commitments or other part‑time responsibilities. While the role is part‑time, you will still enjoy many of the benefits typically reserved for full‑time staff, such as:

• Access to a robust employee assistance program (EAP) for mental health and wellness support.
• Opportunities to earn professional development credits and attend industry events.
• Discounted or free access to online learning platforms (e.g., LinkedIn Learning, Coursera).
• Inclusive, remote‑friendly work policies that allow you to contribute from home or the office as needed.
• Recognition programs that celebrate data accuracy, innovative problem‑solving, and teamwork.

Work Environment & Culture at arenaflex

Our Burlington, MA office blends modern workspace design with collaborative zones, providing a comfortable setting for focused data entry and team brainstorming. The culture at arenaflex is built on transparency, mutual respect, and a shared passion for turning data into meaningful impact. Regular virtual coffee chats, quarterly town‑hall meetings, and cross‑departmental workshops foster a sense of community, even for part‑time staff. We value diversity of thought and encourage every employee to bring their unique perspective to the table.

How to Apply

If you are ready to contribute to a mission‑driven organization while sharpening your data skills, we invite you to submit your application today. Please click the link below to begin the process. We look forward to reviewing your qualifications and exploring how you can grow with arenaflex.

Apply to this position