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Hybrid Customer Services Specialist (Construction) – Join arenaflex's Dynamic Team

Work from home Full-time role Hiring

Are you ready to embark on a thrilling career journey with a leading telecommunications company? Look no further than arenaflex, where innovation meets excellence. As a Hybrid Customer Services Specialist (Construction), you will play a vital role in delivering exceptional customer experiences while working on the frontlines of arenaflex's cutting-edge infrastructure.

About arenaflex

arenaflex is a pioneering force in the telecommunications industry, dedicated to revolutionizing the way people connect and communicate. With a rich history of innovation and a commitment to excellence, arenaflex has established itself as a leader in the field. Our team of passionate professionals is driven by a shared vision of creating a world where technology empowers people to thrive.

Job Summary

As a Hybrid Customer Services Specialist (Construction), you will be responsible for performing a wide range of tasks associated with splicing and maintaining outside plant facilities and equipment. This role requires a unique blend of technical expertise, physical stamina, and excellent communication skills. If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we want to hear from you.

Key Responsibilities

* Installs, connects, maintains, rearranges, and dismantles aerial, buried, building, or underground telephone plants and associated wiring and cable, including poles.

  • Works with light and heavy-duty electrical and hydraulic equipment, as well as numerous hand tools, in the installation and maintenance of outside plant facilities.
  • Reads and interprets standard practices and engineering work prints and makes up daily time and material reports.
  • Prepares newly installed cables and conductors for splicing by removing outer sheath and filling compound from buried type cable.
  • Identifies conductors in adjoining cable sections, according to diagrams and specifications, color code, and/or by means of test set.
  • Performs some repair and maintenance functions on outside plant cable facilities.
  • Reviews and analyzes complex schematic drawings to determine the work to be done and assure the proper sequencing of tasks.
  • Splices wires in multiple conductor cables in aerial, underground, buried, submarine, and building applications.
  • Makes necessary tests for hazardous atmosphere before entering manhole and continues tests while working in manhole.
  • Positions arenaflex as the premier provider of choice.
  • Performs all other duties comparable to the above as assigned.
  • Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

Requirements

* Valid state driver's license

  • Non-negligent driving record
  • Meet 275 lbs. weight limit due to safety restrictions
  • Ability to pass a Department of Transportation Physical
  • Ability to perceive differences in wire and cable colors
  • Ability to lift and move up to 100lbs
  • Qualify on pre-employment screening: Technical/Mechanical Test III (TMT III)

Benefits and Perks

* Competitive hourly wage: $12.81 to $27.79 per hour

  • Average starting earnings: $57,798 per year
  • Comprehensive benefits package, including:

+ Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year) + Sick leave + Paid Parental Leave + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Work Environment and Culture

As a Hybrid Customer Services Specialist (Construction) at arenaflex, you will be part of a dynamic team that values innovation, collaboration, and customer satisfaction. Our work environment is fast-paced and challenging, with opportunities for growth and development. We offer a comprehensive training program to ensure your success in this role.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to investing in the growth and development of our employees. As a Hybrid Customer Services Specialist (Construction), you will have access to:

  • Ongoing training and development programs
  • Opportunities for career advancement and professional growth
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we want to hear from you. Apply today to join arenaflex's dynamic team as a Hybrid Customer Services Specialist (Construction).

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive work environment for all employees.

Location and Hours

* Location: Toledo, Ohio

  • Weekly Hours: 40
  • Time Type: Temporary (Fixed Term)

Apply Now

Ready to take your career on the road to success? Apply today to join arenaflex's dynamic team as a Hybrid Customer Services Specialist (Construction). Apply for this job

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