Experienced Customer and Market Researcher – Driving Business Growth through Data-Driven Insights

At arenaflex, we're a team of passionate and dedicated individuals who are committed to empowering businesses and organizations to succeed. We believe that everyone deserves the opportunity to pursue their dreams, and we're dedicated to providing the tools and resources they need to grow online. As a Customer and Market Researcher at arenaflex, you'll play a critical role in helping us make data-driven decisions that drive business growth and customer satisfaction.

About arenaflex

arenaflex is a leading provider of innovative solutions for businesses and organizations of all sizes. We're a team of experts who are passionate about helping our customers succeed, and we're committed to providing the highest level of service and support. Our culture is built on the principles of integrity, courage, and a willingness to take ownership and make an impact. We're a hybrid workforce that combines the convenience of remote work with access to our great office locations, where you can collaborate in-person, participate in live trainings, and socialize with colleagues.

Job Summary

We're seeking an experienced Customer and Market Researcher to join our team at arenaflex. As a key member of our research team, you'll be responsible for conducting primary and secondary research projects to assist and further develop the market and customer research functions within arenaflex. This role will be crucial in enhancing decision-making across the business and establishing replicable testing practices. You'll work closely with stakeholders and teams to develop and execute research projects and strategies that meet shifting business needs.

Key Responsibilities

* Conduct primary and secondary research projects from start to finish, including research design, analysis, report building, and dissemination of core insights

• Conduct complex in-depth market, customer, and competitor analysis, including regression analysis and competitor investor reports
• Translate data into actionable insights, create reports, and present research findings to senior leadership
• Develop and manage larger multi-person research projects, ensuring that deadlines are hit, tasks are appropriately delegated, and contributing to the research process
• Become a key point of contact for stakeholders and teams, as well as the subject matter expert for our target audience

Essential Qualifications

* Bachelor's degree in marketing, business, economics, or social science, with a Master's degree preferred

• 5+ years of work experience in market or customer research, marketing, data analytics, competitive intelligence, or consulting
• Knowledgeable in statistics and statistical software, including Excel, DisplayR, SPSS, and SQL
• Familiarity with survey research and best practices, including survey software such as Alchemer and Qualtrics
• Self-starter with the ability to function well independently and in collaboration with stakeholders under tight deadlines
• Excellent communication and presentation skills, with the ability to distill complex information to a variety of stakeholders

Preferred Qualifications

* Background working in a SaaS environment

• Experience with conjoint analysis, max diff, and chi-squared testing
• Familiarity with data visualization tools and techniques

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and presentation skills
• Ability to work independently and in collaboration with stakeholders
• Strong project management skills, with the ability to prioritize tasks and meet deadlines
• Familiarity with data visualization tools and techniques
• Ability to distill complex information into actionable insights

Career Growth Opportunities and Learning Benefits

* Opportunities to grow your career and take on new challenges

• Access to professional development opportunities, including training and coaching
• Collaborative and dynamic work environment that encourages learning and growth
• Flexible work arrangements, including remote work options and flexible hours

Work Environment and Company Culture

* arenaflex is a hybrid workforce that combines the convenience of remote work with access to our great office locations

• Our culture is built on the principles of integrity, courage, and a willingness to take ownership and make an impact
• We're a team of passionate and dedicated individuals who are committed to empowering businesses and organizations to succeed
• We celebrate one another's differences and are proud of our culture of diversity and inclusion

Compensation and Benefits

* Competitive salary range: $80,400 - $100,500 USD

• Comprehensive benefits package, including health and welfare benefits, paid leave, and flexible work arrangements
• Opportunities for professional development and career growth
• Generous paid time off policy and competitive benefits package that supports the health and well-being of you and your family

How to Apply

If you're passionate about driving business growth through data-driven insights, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. Apply for this job