Experienced Talent Manager – Administrative & Customer Service
Join arenaflex, a global leader in the staffing industry, as a Talent Manager – Administrative & Customer Service. As a key member of our team, you will be responsible for developing and maintaining strong relationships with clients and candidates, driving business growth, and delivering exceptional customer service. If you are a motivated and results-driven professional with a passion for building long-term relationships, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a renowned staffing agency with a rich history of success, dating back over 75 years. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a trusted partner in the industry. With over 300 locations worldwide, we offer a unique opportunity for career advancement and professional growth. Our team is dedicated to providing world-class service, and we are committed to creating a positive and inclusive work environment.
Job Summary
As a Talent Manager – Administrative & Customer Service, you will be responsible for:
- Developing and maintaining strong relationships with clients and candidates through regular communication, site visits, and networking events
- Identifying and pursuing new business opportunities, including developing and executing sales strategies to meet or exceed sales targets
- Recruiting, interviewing, and matching highly skilled industry professionals with clients' projects, contract assignments, and contract-to-full-time opportunities
- Managing ongoing engagements to deliver outstanding customer service to both clients and candidates
- Providing ongoing communication and career guidance to candidates
- Participating in local trade association and networking events to increase arenaflex's presence in the local business community
Key Responsibilities
* Develop and execute sales strategies to meet or exceed sales targets
- Build and maintain strong relationships with clients and candidates through regular communication, site visits, and networking events
- Recruit, interview, and match highly skilled industry professionals with clients' projects, contract assignments, and contract-to-full-time opportunities
- Manage ongoing engagements to deliver outstanding customer service to both clients and candidates
- Provide ongoing communication and career guidance to candidates
- Participate in local trade association and networking events to increase arenaflex's presence in the local business community
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients and candidates
Qualifications
* Degree preferred
- 1+ years industry experience preferred
- 2+ years' experience with Business Development in a Metrics-Driven environment
- At least one year of success in developing new business in a multi-call, multi-decision maker environment
- Prior success marketing to and closing top-level decision makers at small/medium-sized businesses and cultivating mutually beneficial long-term relationships
- Working knowledge of current Windows Operating System, Microsoft Office Suite (especially Excel), and any Contact Management Application (Salesforce)
- Knowledge and familiarity with industry department operations
- Positive attitude and an engaging businesslike approach
Essential Skills and Competencies
* Excellent communication, negotiation, and interpersonal skills
- Ability to work in a fast-paced, dynamic environment and meet deadlines
- Strong analytical and problem-solving skills
- Ability to build and maintain strong relationships with clients and candidates
- Knowledge of industry trends and developments
- Ability to stay up-to-date with industry best practices and technologies
- Strong organizational and time management skills
Career Growth Opportunities and Learning Benefits
* arenaflex offers a comprehensive training program to help you develop your skills and advance your career
- Opportunities for career advancement and professional growth within the company
- Access to industry-leading tools and technologies to help you succeed
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
Work Environment and Company Culture
* arenaflex is committed to creating a positive and inclusive work environment
- We offer a collaborative and supportive work environment that encourages teamwork and open communication
- Our team is dedicated to providing world-class service and exceeding client expectations
- We are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work
Compensation, Perks, and Benefits
* Competitive salary range: $65,000 to $72,000
- Bonus pay for talent professional positions
- Group health insurance benefits (medical, vision, dental)
- Flexible spending and health savings accounts
- Life and accident insurance
- Adoption, surrogacy, and fertility assistance
- Paid parental leave of up to 6 weeks
- Short/long-term disability
- Paid time off for vacation, personal needs, and sick time
- Choice Time Off (CTO) program
- Up to 11 paid holidays per calendar year
- Opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible)
- Employer match of 100% on the first 3% of your contributions for eligible employees
How to Apply
If you are a motivated and results-driven professional with a passion for building long-term relationships, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the position. We look forward to hearing from you! Apply to this job Apply for this job