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LMS Systems & Training Operations Coordinator, Bilingual English/Spanish

Work from home Full-time role Hiring

Job Description:

  • Own LMS platform end-to-end (LearnWorlds or equivalent)
  • Manage: Course setup and structure
  • Participant enrollment and access
  • Permissions and user management
  • Troubleshoot LMS issues independently in real time
  • Maintain data integrity across LMS and CRM (HubSpot)
  • Identify and resolve system issues proactively
  • Ensure all LMS workflows support accurate reporting and program delivery
  • Maintain accurate participant data across LMS and HubSpot
  • Ensure alignment between registration, enrollment, and reporting
  • Identify and resolve discrepancies across systems
  • Support reporting accuracy for trainings and programs
  • Coordinate logistics for training programs and support groups
  • Monitor participant progress, attendance, and completion
  • Ensure all communications, materials, and systems are aligned
  • Resolve operational issues during live programs
  • Lead Zoom session setup and management
  • Troubleshoot participant access and technical issues in real time
  • Support facilitators during sessions.

Requirements:

  • 3+ years managing an LMS at the admin level (required)
  • Must have directly handled: Course setup and structure
  • Participant enrollment and access
  • LMS troubleshooting
  • System-level data management
  • Experience with CRM systems (HubSpot or similar)
  • Experience maintaining data accuracy across multiple systems
  • Fluency in English and Spanish (required)

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